At a Glance
- Tasks: Support the Care Market Hub by managing information systems and responding to queries.
- Company: Suffolk County Council, a supportive and inclusive workplace.
- Benefits: Competitive salary, flexible working, and hands-on training opportunities.
- Other info: Diverse team culture with excellent career growth potential.
- Why this job: Kickstart your career with real impact in a dynamic team environment.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 25185 - 25185 £ per year.
Suffolk County Council Address: Endeavour House, Ipswich, Suffolk, IP1 2BX - Hybrid
Salary: £25,185 per annum (pro rata for part time)
Hours: 37 hours per week, flexible working options available
Contract: Fixed Term or Secondment for 21 months
When you join the Care Market Hub as an Apprentice Commissioning and Contract Support Officer, we’ll support your development from the start. We’ll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.
Your role and responsibilities:
- Manage and maintain information systems to support the Contract Management team
- Monitor shared inboxes and work queues, ensuring queries are handled promptly
- Respond to emails, helping to resolve issues, answer questions and signpost where needed
- Support the team by following processes and identifying opportunities to improve how we work
A typical day is varied, with a strong focus on organisation, communication and attention to detail. The team works in the office at least two days a week (usually Mondays, plus alternating Tuesdays and Wednesdays), with flexibility to work from home on other days.
Your apprenticeship Level 3 in Business Administration for 21 Months. We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
You will need strong organisational skills and attention to detail, a positive, proactive attitude and a willingness to find solutions, confidence communicating by email and telephone, the ability to follow processes while also suggesting improvements, and good IT skills, including experience using Microsoft applications such as Word and Excel.
The team:
The Care Market Hub is a small, supportive team made up of a manager and two Commissioning and Contract Officers. Despite its size, the team has a significant impact and works with a wide range of colleagues across Adult Social Care and the wider care market. The team forms part of the Strategic Commissioning and Contract Management Service.
Empowering Everyone: We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information, please contact Terri Osborn (she/her) for a casual conversation. You can reach her by calling 01473 265883 or emailing Terri.Osborn@suffolk.gov.uk.
How to apply:
- Step 1 - Read the Job and Person Profile (Word).
- Step 2 - Click ‘Apply Now’ to start your online application.
- Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
Closing date: 11.30pm, 10 June 2026
Interview date: Friday 12 June
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
Apprentice Commissioning and Contracts Support Officer (Redeployment) in Ipswich employer: Suffolk Jobs Direct
Suffolk County Council is an exceptional employer that prioritises the growth and development of its employees, particularly through the Apprentice Commissioning and Contracts Support Officer role. With a supportive work culture that values diversity and inclusion, employees benefit from flexible working options and hands-on training opportunities, all while contributing to meaningful work within the Care Market Hub. The council's commitment to empowering individuals ensures that every team member can thrive and make a significant impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Commissioning and Contracts Support Officer (Redeployment) in Ipswich
✨Tip Number 1
Get to know the Care Market Hub! Research the team and their work. Understanding their goals and challenges will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of emailing and phone calls, try role-playing with a friend or family member. This will help you feel more confident when it comes to explaining things clearly and asking for help.
✨Tip Number 3
Be proactive! If you see an opportunity to improve a process or system, don’t hesitate to bring it up during your interview. Showing that you’re willing to suggest improvements can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, if you’re successful, you’ll have priority access to future vacancies, which is a great perk as you start your career with us.
We think you need these skills to ace Apprentice Commissioning and Contracts Support Officer (Redeployment) in Ipswich
Some tips for your application 🫡
Read the Job and Person Profile:Before diving into your application, take a good look at the Job and Person Profile. It’ll give you a clear idea of what we’re looking for and help you tailor your responses to match our expectations.
Craft Your Supporting Statement:Your supporting statement is your chance to shine! Make sure to answer all the questions clearly and concisely. Use real-life examples to showcase your skills and experiences that relate to the role.
Keep It Personal and Authentic:We want to hear your voice! While it’s great to be professional, don’t be afraid to let your personality shine through. Share your genuine motivations for applying and what excites you about the apprenticeship.
Double-Check Everything:Before hitting that submit button, give your application a thorough once-over. Check for any typos or errors, and ensure all documents are in the right format. A polished application shows attention to detail, which is key for this role!
How to prepare for a job interview at Suffolk Jobs Direct
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of an Apprentice Commissioning and Contracts Support Officer. Familiarise yourself with the responsibilities mentioned in the job description, such as managing information systems and responding to queries. This will help you demonstrate your enthusiasm and suitability for the position.
✨Prepare Your Supporting Statement
Your supporting statement is crucial! Take time to craft thoughtful responses to the questions provided. Use specific examples from your past experiences that showcase your organisational skills, proactive attitude, and ability to communicate effectively. This is your chance to shine, so make it count!
✨Practice Makes Perfect
Rehearse common interview questions related to the role, such as how you've managed your time or communicated with others. Practising with a friend or family member can help you feel more confident and articulate during the actual interview. Remember, confidence is key!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
