At a Glance
- Tasks: Welcome children and parents, manage calls, and support school staff in a friendly environment.
- Company: Ipswich Preparatory School nurtures young learners aged 5-11 with strong ties to the Senior School.
- Benefits: Enjoy free lunches, access to gym facilities, and a generous pension scheme after three months.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on children's lives.
- Qualifications: Experience in customer service is preferred, but a passion for working with children is essential.
- Other info: Part-time hours during term time only, perfect for students seeking flexible work.
The predicted salary is between 11900 - 14000 £ per year.
Join to apply for the Prep School Administrator / Receptionist role at Suffolk Jobs Direct.
Salary: £13,956 per annum
Hours: 5.75 hours per day, 28.75 hours per week during Ipswich School term time only
Type: Permanent
Reference: 0101
Start: Required as soon as possible
Ipswich Preparatory School, for pupils aged 5 – 11, is the primary aged stage of Ipswich School and has close links with the Senior School. There are two classes per year group, from Reception to Year 6, and a day care nursery (The Lodge) that caters for approximately 100 children aged 3 months until they join Reception.
We are looking for a professional and friendly receptionist on a part-time basis in the Prep School Office, equipped with excellent customer service skills. You will provide a warm welcome to children, prospective and existing parents, visitors to the school, as well as colleagues from the Senior School and The Lodge Day Nursery, both face-to-face and on the telephone. The ability to remain calm, retain active listening skills, and multitask is essential.
This post is open to a receptionist with experience in a similar customer-facing role or to someone who enjoys working with children and is looking to develop receptionist skills in a school environment. You will be able to interact easily with young children, parents, visitors, teaching, and support staff.
Hours of work: 8:15 am – 2:00 pm Monday to Friday during Ipswich School term time only. This totals 5.75 hours per day, 28.75 hours per week.
Support staff are expected to attend INSET days to complete statutory training (such as first aid, fire safety, and safeguarding) as required, classified as term time days.
The salary for this post is currently £13,956.45 per annum, including paid holiday in accordance with the Working Time Regulations. Salaries are paid monthly in arrears by BACS on the last working day of each month and reviewed annually in April or September.
Staff can use the school’s swimming pool and fitness gym (in compliance with appropriate rules and regulations). Free lunch is provided in the Senior School Dining Hall during term time when the kitchen is operational.
After 3 months’ service, you will be entitled to join a defined contribution pension scheme with 10% employer contributions. Staff can access an employee assistance program, mental health support, 24/7 GP service, and a Cycle to Work Scheme. Support staff are entitled to generous fee remission after completing 3 years’ service.
Completed application forms are available from: www.ipswich.school/vacancies or by calling the HR team on 01473 408300 and should be returned to Claire Jackson, Head of Prep, Ipswich Preparatory School, 3 Ivry Street, Ipswich, IP1 3QW or by email to: hr@ipswich.school.
Closing date: midday, 24 March 2025.
Interview date: 28 March 2025.
Tours of the school are welcome, and candidates are encouraged to contact Charlie Clark, Head’s PA, to make an appointment on: prepsec@ipswich.school.
Please advise us of any special requirements you may have if you are called for an interview. If your special requirements mean that you need to submit this application in a different format, please contact us.
Ipswich School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service. Having a criminal record will not necessarily be a bar to obtaining the position.
The Ipswich School policy on the recruitment of ex-offenders and the Code of Practice relating to the Disclosure and Barring Service are available on request. Employees are responsible for promoting and safeguarding the welfare of the children and young people they are responsible for or come into contact with. The post holder must adhere to and ensure compliance with the School’s Child Protection and Safeguarding Children Policy at all times.
If, in the course of carrying out his/her duties, the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the school, he/she must report any concerns to the School’s Designated Safeguarding Lead. Employees are expected to attend training in safeguarding children as directed.
In the interests of the health and safety of all its pupils and employees, Ipswich School operates a No Smoking Policy and employees are expected to comply with the statutory restriction on smoking in public places.
Prep School Administrator / Receptionist employer: Suffolk Jobs Direct Careers
Contact Detail:
Suffolk Jobs Direct Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prep School Administrator / Receptionist
✨Tip Number 1
Familiarise yourself with the school's ethos and values. Understanding Ipswich Preparatory School's commitment to safeguarding and promoting the welfare of children will help you align your responses during the interview, showcasing your dedication to these principles.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from your past experiences where you successfully managed challenging situations or provided exceptional service, especially in a school or child-focused environment.
✨Tip Number 3
Practice your active listening skills. During the interview, show that you can listen attentively and respond appropriately, as this is crucial for interacting with children, parents, and staff effectively.
✨Tip Number 4
Consider visiting the school before your interview. This will give you a feel for the environment and allow you to ask questions about the role, demonstrating your genuine interest in becoming part of their community.
We think you need these skills to ace Prep School Administrator / Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Prep School Administrator / Receptionist position. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in customer service or similar roles. Highlight any experience working with children, as this is crucial for the role.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the school. Mention specific examples of how your skills align with the job requirements, such as your ability to multitask and provide excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a receptionist role.
How to prepare for a job interview at Suffolk Jobs Direct Careers
✨Showcase Your Customer Service Skills
As a Prep School Administrator / Receptionist, you'll be the first point of contact for parents and children. Be prepared to discuss your previous customer service experiences and how you can create a welcoming environment.
✨Demonstrate Your Multitasking Ability
This role requires juggling multiple tasks at once. Think of examples from your past where you've successfully managed several responsibilities simultaneously, especially in a busy environment.
✨Prepare for Child Interaction Scenarios
Since you'll be working with young children, be ready to share how you would engage with them. Consider discussing activities or methods that help you connect with kids and make them feel comfortable.
✨Understand the Importance of Safeguarding
Familiarise yourself with safeguarding policies and why they are crucial in a school setting. Be prepared to discuss how you would contribute to maintaining a safe environment for children.