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- Tasks: Support the Residential Children's Homes team with admin and system tasks.
- Company: Join Suffolk County Council, dedicated to making a positive impact in local communities.
- Benefits: Enjoy flexible working, up to 29 days leave, and a competitive pension scheme.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Good communication, IT skills, and attention to detail are essential.
- Other info: Open to all applicants, especially those from underrepresented groups.
The predicted salary is between 22100 - 33400 £ per year.
Suffolk County Council – Endeavour House, Ipswich, Suffolk, IP1 2BX - Hybrid
18.5 hours per week - Flexible working options available
Fixed Term or secondment for 12 months
We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people, learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Co-ordinator in the Corporate Parenting Business Support Team, you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Your Role And Responsibilities
- Provide administrative and system support to the Residential Children's Homes team, including liaising with Service Manager, Business Support Manager and HR teams.
- Be responsible for ensuring all necessary pre-recruitment activity, such as establishment control processes, have been completed before recruitment requests are progressed to a recruitment advisor.
- Manage incoming contacts, providing responses where possible, signposting to information or passing to a specialist for reply.
- Have a keen eye for detail and be confident editing existing information within existing guidelines.
- Coordinate and manage multiple vacancies & projects simultaneously.
Although this list provides examples of what you will be doing, it’s not intended to be exhaustive, and you will have personal objectives linked to our People Plans and Strategies that will be discussed and agreed with your line manager when you start.
You will need
- Good communication and IT skills.
- The ability to work confidently under your own initiative and work independently to resolve issues.
- Good accuracy and a keen eye for detail.
- Excellent organisational skills and the ability to prioritise work to achieve deadlines.
If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Corporate Parenting Business Support Team has an expansive portfolio which includes Adoption, Fostering, Children’s Homes, Leaving Care and UASC Services. The team works together collaboratively to ensure the very best for children in the care of the County Council.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.
For more information
Please contact Jo Smith she/her, Pina Standring she/her for a casual conversation. You can reach them by emailing jo.smith@suffolk.gov.uk or pina.standring@suffolk.gov.uk.
How To Apply
- Step 1 - Read the Job and Person Profile.
- Step 2 - Click ‘Apply Now’ to start your online application.
- Step 3 - Upload a supporting statement answering the following questions (no more than 400 words per question):
- Describe a time when you had to explain complex information to someone unfamiliar with the topic. How did you ensure they understood?
- Tell us about a situation where you had to manage multiple tasks or projects simultaneously. How did you prioritise your work?
- Give an example of a time when your attention to detail prevented a mistake or improved a process.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or recruitment@suffolk.gov.uk.
Closing date: 11.30pm, 8 July 2025
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
About Us
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career.
In return, you’ll enjoy:
- Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
- Membership of a competitive Local Government Pension Scheme (LGPS).
- Travel, lifestyle, health and wellbeing benefits.
- Performance-related annual pay progression, in addition to an annual cost-of-living pay increase.
- Training and encouragement to expand your knowledge.
- A variety of career development opportunities across our organisation.
- Diverse and active staff networks.
- Flexible working options, with the right to request flexible working from your first day.
Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website.
Business Support Coordinator employer: Suffolk Jobs Direct Careers
Contact Detail:
Suffolk Jobs Direct Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Support Coordinator. Understanding the nuances of administrative support, especially in a children's services context, will help you articulate your relevant experience during any discussions.
✨Tip Number 2
Reach out to current or former employees in similar roles at Suffolk County Council. They can provide valuable insights into the team culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks. Think of specific examples where you've successfully prioritised work under pressure, as this is a key requirement for the role.
✨Tip Number 4
Showcase your communication skills by practicing how to explain complex information clearly. This is crucial for the role, so consider rehearsing scenarios where you've had to simplify difficult concepts for others.
We think you need these skills to ace Business Support Coordinator
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Business Support Coordinator position. Tailor your application to highlight how your skills and experiences align with what Suffolk County Council is looking for.
Craft a Strong Supporting Statement: Use the provided questions to structure your supporting statement. Be specific in your examples, focusing on your communication skills, ability to manage multiple tasks, and attention to detail. Remember to keep each answer under 400 words and use clear, concise language.
Showcase Your Skills: Highlight your IT proficiency and organisational skills in your CV and supporting statement. Provide concrete examples of how you've successfully used these skills in previous roles or projects, especially in situations that required you to explain complex information clearly.
Proofread Your Application: Before submitting, take the time to proofread your application thoroughly. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Suffolk Jobs Direct Careers
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as providing administrative support and managing multiple projects. This will help you tailor your answers to demonstrate how your skills align with the role.
✨Prepare Your Examples
The interview will likely include questions about your past experiences. Prepare specific examples that showcase your ability to explain complex information clearly, manage multiple tasks, and pay attention to detail. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Your Communication Skills
As a Business Support Coordinator, strong communication skills are essential. During the interview, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've successfully liaised with different teams or stakeholders in previous roles, as this will highlight your collaborative nature.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the team dynamics, the challenges they face, or the goals of the Corporate Parenting Business Support Team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
