Assistant Operations Manager

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• 37 hours per week – Flexible working options available
• Post 1: Fixed Term or secondment for 12 months (secondment cover) – West Suffolk House, Bury St Edmunds, IP33 3YU
• Post 2: Fixed Term or secondment until 31 March 2026 (secondment cover) – Constantine House, Ipswich, IP1 2DH

Job Description

• Suffolk County Council – Hybrid
• £39,513 – £45,595 per annum (pro rata for part time)
• 37 hours per week – Flexible working options available
• Post 1: Fixed Term or secondment for 12 months (secondment cover) – West Suffolk House, Bury St Edmunds, IP33 3YU
• Post 2: Fixed Term or secondment until 31 March 2026 (secondment cover) – Constantine House, Ipswich, IP1 2DH

At Suffolk County Council, every role is a chance to create positive change. We\’re not just a local authority; we\’re a team of dedicated individuals working together to improve lives across our diverse communities.

As one of our Assistant Operations Managers, you\’ll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for all. If you\’re passionate about making a real, tangible difference, it\’s time to reimagine your career with us.

Your Role And Responsibilities

Suffolk Youth Justice Service (SYJS) works to reduce the risk of offending, helping children to fulfil their potential and make Suffolk a safer place.

As the Assistant Operations Manager, you will:

• be responsible for assisting the Operations Manager in the operational delivery of a multi-agency team based in Bury St Edmunds or Ipswich, which offers a range of services to children, their caregivers and victims of youth crime. The aim of the youth justice system is to prevent offending.
• operationally manage and supervise the Youth Justice Service Case Managers to ensure high quality services to children, focused on good outcomes within statutory guidelines.
• work closely with partners (Early Help, Social Care, Police and the Courts) and have thorough knowledge and experience of the criminal justice system.
• ensure all work is underpinned by the Youth Justice Boards Child First approach where children under 18 years old who commit an offence are treated as a child first and supported to build on their strengths.

You will ensure the team:

• works in an evidence informed way.
• produces high quality assessments and reports that inform our plans and interventions.
• keeps others safe (public protection).
• keeps children safe (safety and wellbeing and preventing further offending).
• supports children and families to solve complex problems and keep everybody safe.

This work can be demanding at times it is also extremely rewarding. Some weekend and evening work will also be required.

If you are passionate about achieving positive outcomes for children, this could be your perfect role.

You will need:

• a suitable professional qualification at graduate level or equivalent experience in a relevant area of work.
• evidence of continuing professional development in a management role.

You can view a full list of requirements in Job and Person Profile (docx). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

The team

• we are a multi-agency partnership hosted by Suffolk County Council.
• work with children and young people who are in, or on the edge of the Youth Justice System.
• work with parents, carers and the victims of youth crime.
• aim to prevent offending by children and young people and protect the public from the harm caused by their offending.
• are committed to the sometimes challenging work we do.
• value professional development, and you will have access to a wide range of training and development opportunities.
• have a good track record of supporting staff to progress both within the service and into other areas of Children and Young Peoples Services.

You will work alongside colleagues from many different disciplines and have the opportunity to learn from their perspectives.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information about the Bury St Edmunds post:

Please contact Amy Bruce for a casual conversation by either calling 07784 010608 or emailing amy.bruce@suffolk.gov.uk.

For more information about the Ipswich post:

Please contact Emma Tongue for a casual conversation by either calling 07732 603646 or emailing emma.tongue@suffolk.gov.uk.

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How To Apply

Step 1 – Read the Job and Person Profile (docx).

Step 2 – Click ‘Apply Now’ to start your online application.

Step 3 – Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.

• You should use the Supporting Statement template.
• Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30 pm, 27 February 2025.Interview date: 10 March 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
• membership of a competitive Local Government Pension Scheme (LGPS).
• travel, lifestyle, health and wellbeing benefits.
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase.
• training and encouragement to expand your knowledge.
• a variety of career development opportunities across our organisation.
• diverse and active staff networks.
• flexible working options, with the right to request flexible working from your first day.

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Government Administration

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