Suffolk GP Federation CIC is seeking a confident Care Navigator to support patients primarily by telephone, helping them access the right care through non-clinical triage and gentle navigation of services.
You will signpost to local services, record information in SystmOne, and occasionally provide face-to-face reception support. The role involves working with clinical and non-clinical colleagues to ensure safe patient care.
Phone-Based Care Navigator for Patient Support employer: Suffolk GP Federation CIC
Suffolk GP Federation CIC is an exceptional employer dedicated to supporting Primary Care across Suffolk, offering a collaborative and innovative work environment. With a strong commitment to employee development, flexible working arrangements, and a supportive management team, we ensure that our staff feel valued and empowered. Join us to make a meaningful impact in the community while enjoying competitive benefits and a healthy work-life balance.
