At a Glance
- Tasks: Support and develop social care systems to improve services for adults and children.
- Company: Suffolk County Council, a forward-thinking organisation committed to community welfare.
- Benefits: Flexible working, competitive salary, generous leave, and professional development opportunities.
- Other info: Join a diverse team that values innovation and collaboration.
- Why this job: Make a real difference in people's lives while enhancing your skills in a supportive environment.
- Qualifications: Experience with Liquidlogic and ContrOCC systems, strong communication, and analytical skills.
The predicted salary is between 34434 - 34434 € per year.
This is an exciting opportunity to join an established team supporting the continuous improvement of Suffolk County Council's core social care and finance systems. These include Liquidlogic for Adults' and Children's Social Care, Early Help modules, ContrOCC finance systems, and associated portals, all of which are critical to delivering high quality care and support across the county.
As a Systems Support and Development Analyst, you will play a key role in ensuring these systems are fit for purpose, effectively support frontline practice, and continue to develop in line with service needs and national requirements.
Your role and responsibilities:
- You will provide day to day support to practitioners, finance staff, and managers, helping them to use systems effectively and resolve complex issues relating to system functionality and workflows.
- You will contribute to the ongoing development and maintenance of system tools that support operating models and key transformation programmes across Adults' and Children's Services.
- The role also involves actively supporting system upgrades, including preparation and testing of new releases, and engaging with system users to improve system use and adoption.
What you will bring:
- Significant experience in using and supporting Liquidlogic and ContrOCC systems.
- A proven ability to identify opportunities for, and deliver, process improvements.
- Experience of delivering business analysis to support change programmes within a large organisation.
- The ability to clearly communicate complex or sensitive information to a wide range of non-technical audiences.
The team you will be part of values collaboration, innovation, and continuous improvement, working in a supportive environment with opportunities for professional development and the chance to make a real difference to the lives of adults, children, and families across Suffolk.
The role reports to the Systems Support and Development Leads and works closely with colleagues across Children and Young People Services (CYP), Adult Social Care (ASC), and the wider council, including Social Work Services, Service Development, Contracts, Digital teams, Corporate Finance, and IT.
Closing date: 11.30pm, 25 May 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
Systems Support and Development Analyst in Suffolk employer: Suffolk County Council
Suffolk County Council is an exceptional employer that prioritises the well-being and professional growth of its employees. With a commitment to flexible working options, generous annual leave, and a supportive work culture, staff are empowered to make a meaningful impact on the lives of adults, children, and families across Suffolk. The council fosters collaboration and innovation, providing ample opportunities for career development within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support and Development Analyst in Suffolk
✨Tip Number 1
Network like a pro! Reach out to current employees at Suffolk County Council on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by practising common questions related to systems support and development. Think about how you can showcase your experience with Liquidlogic and ContrOCC systems. We want to hear your stories, so make them count!
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you’ve improved processes or resolved complex issues. This is your chance to shine and demonstrate how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow the application process closely.
We think you need these skills to ace Systems Support and Development Analyst in Suffolk
Some tips for your application 🫡
Read the Job and Person Profile:Before diving into your application, take a good look at the Job and Person Profile. It’s packed with info about what we’re looking for, so you can tailor your application to show us how you fit the bill.
Craft Your Supporting Statement Carefully:Your supporting statement is your chance to shine! Make sure you answer the questions clearly and provide specific examples from your experience. We want to see how you've tackled challenges and made improvements in past roles.
Be Authentic:We value genuine applications that reflect your true skills and experiences. Don’t be afraid to let your personality shine through – we want to get to know the real you!
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. It’s the easiest way for us to keep track of everything and ensures your application gets the attention it deserves.
How to prepare for a job interview at Suffolk County Council
✨Know Your Systems
Make sure you have a solid understanding of Liquidlogic and ContrOCC systems. Familiarise yourself with their functionalities and how they support social care and finance processes. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved complex issues in previous roles. Think about specific challenges you faced, the steps you took to overcome them, and the positive outcomes. This will highlight your analytical skills and ability to improve processes.
✨Communicate Clearly
Since you'll be working with non-technical colleagues, practice explaining technical concepts in simple terms. Use relatable examples to show how you can bridge the gap between technical jargon and everyday language, ensuring everyone understands.
✨Engage with the Team's Values
Research Suffolk County Council's values and think about how your personal values align with theirs. Be ready to discuss how you can contribute to their mission of continuous improvement and collaboration, showing that you're a great fit for the team.
