HGV Refuse and Recycling Driver/Loader in Stowmarket

Serco – Service Partner to Babergh and Mid Suffolk District Councils

Address: Stowmarket, Suffolk IP14 5AP

Salary: £34,608 per annum

Hours: 40 hours per week, Monday – Friday 6.30am – 3pm, with occasional Saturday work and Bank Holidays

Contract: Permanent, required as soon as possible

Reference: 3746

The Waste Service Team, working with our service partner Serco from our two operational depots in Sudbury and Stowmarket, run 26 frontline collection rounds every day, providing our residents and businesses with a range of waste and recycling services; making over 5 million collections in a year and handling and transporting over 65,000 tonnes of waste and recycling.

This is a great opportunity to join Serco at the Stowmarket Depot. Ready to make an impact? As an HGV Refuse and Recycling Driver/Loader in our Suffolk team, you will provide a complete waste and recycling service on behalf of the residents and community in Stowmarket. With a professional, dedicated, and friendly team of Refuse Collection staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve.

You’ll be entrusted to:

• Set off on a pre-planned route as the driver with your team of Loaders collecting waste and recycling from residential homes and commercial properties.
• Be the public face of Serco’s Environmental Services team in the community.
• Ensure that your vehicle safety checks are completed and your truck is clean and work ready, before setting out on your rounds.

Does this sound like you? You’ll be a great fit for this role if you:

• Hold a valid Class C driving licence, though we can accept C1 and Driver CPC.
• Are hard working.
• Are physically fit and healthy due to the nature of the business.
• Hold plenty of enthusiasm and a big smile.
• Are willing to go the extra mile whilst on your rounds to enable your team to hit their targets.
• Are a team player.

Discover all you need to keep growing. Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you. Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: 24 days plus bank holidays.
• Pension: Up to 6% contributory pension scheme.
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco: At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT and Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

How to apply: Please complete your application by visiting Serco’s recruitment website. Closing date: 1pm, 24 July 2026.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

For help with your application please contact 0345 010 4000.