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For Companies At a Glance
- Tasks: Support timely discharges and promote independence in a fast-paced hospital environment.
- Company: Join Suffolk County Council, a leader in age-inclusive employment dedicated to community wellbeing.
- Benefits: Enjoy flexible working, generous leave, training opportunities, and a competitive pension scheme.
- Why this job: Make a meaningful impact while collaborating with passionate professionals in a supportive team culture.
- Qualifications: Bring experience in adult social care and excellent communication skills; all backgrounds welcome.
- Other info: Hybrid role with weekend shifts; apply even if you don't meet all qualifications!
The predicted salary is between 28000 - 40000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Suffolk County Council – Digital Care Team opportunity within Adult Social Care at West Suffolk House, Bury St Edmunds, Suffolk IP33 3YU. Hybrid working available.
Salary: £34,434 per annum (pro rata for part time)
Hours: 37 hours per week, flexible working options available
Contract: Permanent
Your role
Your opportunity is to join the Digital Care Team as a Senior Independence and Wellbeing Practitioner (Digital Discharge) working at West Suffolk House within Adult Social Care. This role involves using the Cassius Service to support discharge pathways and improve outcomes for patients, families, and staff. You will work closely with social workers, other Independence and Wellbeing Practitioners, and staff across the locality, including health colleagues in hospital and community settings. This role provides hands-on experience with care technology in practice and delivering change in a fast-paced environment.
Your role and responsibilities
Specific tasks include:
- Supporting other professionals to consider care technology as part of discharge planning.
- Supporting care technology assessment.
- Supporting community referrals to prevent hospital admissions, linking in with Integrated Neighbourhood Team Coordinators.
- Managing the referral process (including benefits tracking and recording).
- Supporting communication and awareness raising of Cassius.
- Managing decisions about eligibility.
- Supporting the Alcove Team in prioritising installations. Delivering
- Delivering training to therapy teams – both hospital and community based.
- Shaping and developing the role in line with business needs and changes.
- Working as part of an integrated team with NHS, Social Care and Cassius.
What you will need
- Excellent communication skills.
- The enthusiasm to contribute to a multi-agency approach for responding within urgent timescales.
- Resilience under pressure and the ability to remain positive when challenged.
- Ability to adapt to changes within the role as and when required.
- Excellent knowledge of care technology and Cassius and how this can positively improve quality of life and maintaining adults\’ independence.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don\’t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
This team seeks to improve the quality of life and independence of the people we work with by providing care technology at the earliest opportunity in an adult\’s journey. We focus on minimising hospital stays while maximising opportunities to work with people in a community setting, focusing on reablement and improving health and long-term well-being.
Empowering Everyone
We value potential, possibility and the power of different ideas. We encourage respect and inclusivity, and welcome applications from all individuals, especially those from groups underrepresented in the organisation, as shown in our Workforce Equality Report.
More information
Please contact Michala Carney for a casual conversation. You can reach them by calling 01284 758262 or emailing michala.carney at suffolk.gov.uk
How to apply
- Read the Job and Person Profile (docx).
- Click Apply Now to start your online application.
- Upload a supporting statement answering the following questions (no more than 400 words per question). Use the Supporting Statement Template.
- Can you share an example of how you\’ve used digital tools or technology to support an adult in either facilitating a hospital discharge or preventing an admission?
- This position demands quick thinking, autonomy, and effective decision-making. Could you describe a situation where you showed resilience and maintained a positive outlook while managing pressure or overcoming a significant challenge at work?
- Please give an example of when you collaborated within an integrated health and social care setting to achieve shared outcomes for an individual.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. Present your own work and ideas throughout the process.
Important notes
Closing date: 11.30 pm, 19 October 2025.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid
About Us
We offer a wide variety of careers to suit different skills and ambitions, with flexible working options. We are committed to equality and supporting individual needs. Reimagine the possibilities.
Benefits include:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- LGPS pension
- travel, lifestyle, health and wellbeing benefits
- performance-related pay progression and annual cost-of-living increases
- training and development opportunities
- career development opportunities across the organisation
- diverse staff networks
- flexible working options from day one
If you want to know more about our benefits, values and equality commitments please visit the Suffolk County Council careers website.
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Senior Independence and Wellbeing Practitioner employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Independence and Wellbeing Practitioner
✨Tip Number 1
Familiarise yourself with the Care Act and its implications for adult social care. Understanding the legislation will not only help you in your role but also demonstrate your commitment to the field during interviews.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those who work closely with NHS colleagues. Building these connections can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare for situational questions by reflecting on your past experiences. Think of specific examples where you supported individuals with disabilities or managed complex cases, as these will likely come up in interviews.
✨Tip Number 4
Showcase your proactive approach by discussing any initiatives you've taken in previous roles to promote independence and wellbeing. This will highlight your ability to innovate and make a meaningful impact.
We think you need these skills to ace Senior Independence and Wellbeing Practitioner
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Senior Independence and Wellbeing Practitioner role. This will help you tailor your application to highlight relevant experiences.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Address each question clearly and concisely, using specific examples from your experience that demonstrate your skills in supporting independence and managing complex cases.
Showcase Relevant Experience: Highlight your experience in adult social care and any relevant qualifications. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the hiring team to see your impact.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammatical errors, and ensure that your documents are in the required format (PDF or MS Word). A polished application reflects your attention to detail.
How to prepare for a job interview at Suffolk County Council
✨Understand the Care Act
Make sure you have a solid grasp of the Care Act and its implications for adult social care. Be prepared to discuss how you've applied this knowledge in previous roles, especially in relation to assessments and promoting independence.
✨Showcase Your Communication Skills
As a Senior Independence and Wellbeing Practitioner, excellent communication is key. Prepare examples that demonstrate your ability to effectively communicate with clients, families, and health professionals, particularly in complex situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific instances where you managed challenging cases or creatively met a customer's needs, and be ready to share these experiences.
✨Emphasise Team Collaboration
Highlight your experience working collaboratively with NHS colleagues and social care teams. Discuss how you value teamwork and how it contributes to delivering effective support for clients, as this role requires strong interprofessional collaboration.
