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- Tasks: Support children and families in resolving SEND disputes and represent the Local Authority at hearings.
- Company: Suffolk County Council, a modern and flexible organisation making a positive impact.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to improving community services.
- Why this job: Make a real difference in the lives of children and young people while developing your career.
- Qualifications: Experience in SEND services and strong collaboration skills required.
The predicted salary is between 40777 - 40777 £ per year.
- Suffolk County Council - Address: Endeavour House, Ipswich IP1 2BX
- Hybrid
- Salary: £40,777 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as a Resolution and Tribunals Officer, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.
Your role and responsibilities
This is a specialist role within Special Educational Needs and Disabilities (SEND) Services, requiring a high level of professional judgement, expertise and collaboration. You will:
- work with children, young people and their families to find a solution which will provide the most appropriate outcome for the child or young person
- represent the Local Authority at mediation meetings with families to resolve as far as possible disputes and disagreements specifically regarding SEND
- take responsibility for all actions and processes relating to SEND Tribunal appeals allocated to you, up to and including attending hearings to represent the local authority where required
- follow up on all Tribunal Orders to ensure full compliance with the Children and Families Act 2014 and The Tribunal Procedure (First-tier Tribunal) (Health, Education and Social Care Chamber) Rules 2008
- liaise with colleagues and professionals in Health, Social Care and Education teams to ensure effective joint working
- challenge and support professionals, settings and services to ensure compliance with statutory guidance and the SEND Code of Practice.
You will need:
Resolution and Tribunal Officer employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resolution and Tribunal Officer
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Suffolk County Council's values and recent initiatives. Show us how your skills align with their mission to make a positive difference in the community. Tailor your examples to highlight your expertise in resolving disputes and working collaboratively.
✨Tip Number 3
Practice your communication skills! As a Resolution and Tribunal Officer, you'll need to convey complex information clearly. Role-play potential scenarios with a friend or mentor to build your confidence in discussing SEND issues and mediation processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Resolution and Tribunal Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Resolution and Tribunal Officer. We want to see how you can bring fresh thinking to our SEND Services!
Showcase Your Expertise: Don’t hold back on showcasing your professional judgement and expertise in your written application. We’re looking for someone who can navigate complex situations, so give us examples that demonstrate your ability to handle challenges effectively.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Suffolk County Council
✨Know Your Stuff
Make sure you’re well-versed in the Children and Families Act 2014 and the SEND Code of Practice. Brush up on key terms and processes related to Special Educational Needs and Disabilities, as this will show your expertise and commitment to the role.
✨Showcase Your Communication Skills
As a Resolution and Tribunal Officer, you'll need to communicate effectively with families and professionals. Prepare examples of how you've successfully navigated difficult conversations or resolved conflicts in the past. This will demonstrate your ability to handle sensitive situations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your judgement and problem-solving skills. Think about potential challenges you might face in the role and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Collaboration
Highlight your experience working collaboratively with various stakeholders, such as health and education professionals. Be prepared to discuss how you’ve fostered teamwork in previous roles, as this is crucial for ensuring effective joint working in SEND services.