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For Companies At a Glance
- Tasks: Lead and improve person-centred services in Adult Social Care.
- Company: Join Suffolk County Council, a modern and inclusive organisation making a positive community impact.
- Benefits: Enjoy flexible working, generous leave, training opportunities, and a supportive work culture.
- Why this job: Make a real difference while developing your leadership skills in a collaborative environment.
- Qualifications: Confident leader with operational management experience and a passion for service improvement.
- Other info: Hybrid working options available; we value diverse applications.
The predicted salary is between 49000 - 67000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Description
- Suffolk County Council – Riverside, Lowestoft, NR33 0EQ – Hybrid
- £58,270 per annum (pro rata for part time)
- 37 hours per week – Flexible working options available
- Permanent
As a modern, flexible and effective organisation, we\’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That\’s why, when you join us as an Operations and Partnerships Manager, you\’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.
Reimagine the possibilities.
Your role and responsibilities
As our new Operations and Partnerships Manager, you\’ll play a pivotal role in delivering high-quality, person-centred services across Adult Social Care. You\’ll lead your locality with confidence, ensuring strong collaboration across teams and partners to improve outcomes for the people of Suffolk.
Working closely with the Head of Operations and Partnerships, you\’ll:
- Drive integration across health and social care systems.
- Collaborate with Area Directors, County Councillors, and health leaders to deliver joined-up, impactful services.
- Lead key projects that influence change and support continuous improvement.
- Champion innovation and service transformation within your locality and across the wider directorate.
This is your opportunity to make a tangible difference while developing your leadership career in a supportive and ambitious environment.
What you\’ll bring
We\’re looking for someone who is:
- A confident and compassionate leader with experience in operational management.
- Skilled at building partnerships and influencing across complex systems.
- Passionate about delivering person-centred care and driving service improvement.
- Committed to collaboration, innovation, and continuous learning.
If you\’re excited by the opportunity to lead with purpose and make a real impact, we\’d love to hear from you.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don\’t meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
You\’ll be joining a passionate and dedicated team within the Adult Social Care directorate. We\’re proud of our collaborative culture, where everyone\’s voice is valued and ideas are welcomed. We support hybrid working and typically meet in person at our Riverside office on key days to connect and collaborate.
Empowering Everyone
We\’re big believers in potential, possibility and the power of different ideas. We\’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Jenny Blades for a casual conversation. You can reach them by calling 01473 264525.
How to apply
Step 1 – Read the Job and Person Profile (docx).
Step 2 – Click \’Apply Now\’ to start your online application.
Step 3 – Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
- Tell us about a time you led a team through a significant change. What was your approach to managing the transition and how did you ensure staff engagement and performance?
- Give an example of how you have worked collaboratively across health and social care systems to improve outcomes for service users. What challenges did you face and how did you overcome them?
- Tell us about a time you managed a large, multi-disciplinary team. How did you ensure quality, compliance, and staff development?
- Give an example of how you\’ve used data or performance metrics to inform decision-making and drive improvement.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or recruitment@suffolk.gov.uk
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11:30pm, 08 July 2025
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
About Us
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We\’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you\’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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Operations and Partnerships Manager employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Partnerships Manager
✨Tip Number 1
Familiarise yourself with Suffolk County Council's values and mission. Understanding their commitment to community and service improvement will help you align your experiences and ideas with their goals during discussions.
✨Tip Number 2
Network with current or former employees of Suffolk County Council, especially those in similar roles. They can provide insights into the organisational culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare specific examples of your leadership and collaborative experiences in health and social care. Be ready to discuss how you've driven change and improved outcomes, as these are key aspects of the role.
✨Tip Number 4
Stay updated on current trends and challenges in adult social care. Being knowledgeable about recent developments will demonstrate your passion for the field and your readiness to contribute innovative solutions.
We think you need these skills to ace Operations and Partnerships Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description and person profile. Understand the key responsibilities and required skills for the Operations and Partnerships Manager position to tailor your application accordingly.
Craft a Compelling Supporting Statement: Your supporting statement is crucial. Address each of the four questions provided in the job listing. Use specific examples from your experience that demonstrate your leadership, collaboration, and data-driven decision-making skills.
Showcase Your Leadership Style: In your application, highlight your leadership style and how it aligns with the values of Suffolk County Council. Discuss your approach to managing change and ensuring staff engagement, as this is a key aspect of the role.
Proofread and Format: Ensure your application documents are well-formatted and free of errors. Use PDF or MS Word format for your supporting documents, and double-check that all information is accurate before submitting your application through our website.
How to prepare for a job interview at Suffolk County Council
✨Showcase Your Leadership Experience
As an Operations and Partnerships Manager, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've led teams through significant changes, focusing on your approach to managing transitions and ensuring staff engagement.
✨Highlight Collaborative Successes
Collaboration is key in this role. Be ready to discuss instances where you've worked across health and social care systems to improve outcomes. Mention any challenges you faced and how you overcame them to showcase your problem-solving abilities.
✨Emphasise Data-Driven Decision Making
The ability to use data effectively is crucial. Prepare to share examples of how you've used performance metrics to inform decisions and drive improvements in service delivery. This will show your analytical skills and commitment to continuous improvement.
✨Demonstrate Passion for Person-Centred Care
Make sure to convey your passion for delivering person-centred care. Discuss your understanding of the needs of service users and how you've championed innovation and service transformation in previous roles to enhance their experiences.
