At a Glance
- Tasks: Oversee and coordinate exciting systems-based projects to make a real impact.
- Company: Join East Suffolk Council, a supportive and inclusive workplace.
- Benefits: Enjoy generous leave, flexible working, and a local government pension scheme.
- Other info: Embrace a culture of continuous learning and development.
- Why this job: Be part of a team that values your contributions and fosters career growth.
- Qualifications: Experience with Revenues and Benefits systems and strong communication skills.
The predicted salary is between 44075 - 48226 £ per year.
East Suffolk Council Location: Lowestoft NR32 1HH and Melton, Woodbridge, Suffolk IP12 1RT
Salary: £44,075 - £48,226 per annum
Hours: 37 hours per week
Contract: Fixed term for 12 months
About the role
We're looking for a self‑motivated and detail‑oriented individual to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems‑based projects within ARP and act as the project manager for some system‑based projects. We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.
What you’ll need:
- Experience working with Revenues and Benefits systems and coordinating system‑based projects
- Analytical, inquisitive, and solutions‑focused
- Strong communication skills and confidence in building effective working relationships
- Experience working within a Systems, ICT or technical support environment
- Technical problem solving
- Customer‑focused, with a commitment to engage and consult to deliver service improvements
- Resilient under pressure
- Flexible, open and a positive attitude to change
- And above all enthusiasm!
Why join us?
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- Agile working – mainly home‑based with occasional office working
- Full training and ongoing support
- Health and wellbeing initiatives
- A culture that values continuous learning and development
- Career progression opportunities
Further information
Phone: 01842 756483
Email: Phil.Butler@angliarevenues.gov.uk
Closing date: 11:30pm on 8th June 2026
Systems Support Manager (Projects) in Lowestoft employer: Suffolk County Council
East Suffolk Council is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for individuals passionate about making a difference. With generous leave entitlements, flexible working arrangements, and tailored learning and development opportunities, employees can thrive both personally and professionally in a role that offers meaningful contributions to the community. The council's commitment to health and wellbeing initiatives further enhances the overall employee experience, ensuring a fulfilling work environment in the beautiful locations of Lowestoft and Woodbridge.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Manager (Projects) in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to current or former employees at East Suffolk Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Systems Support Manager roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past experiences where you tackled technical issues or improved processes, and be ready to share them.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Systems Support Manager (Projects) in Lowestoft
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience with Revenues and Benefits systems and any project management roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how your background aligns with our needs. Don’t forget to mention your enthusiasm for making a difference in a supportive environment like ours.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. We appreciate clarity and confidence in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Suffolk County Council
✨Know Your Systems Inside Out
Make sure you brush up on your knowledge of Revenues and Benefits systems. Be prepared to discuss specific projects you've worked on and how you coordinated them. This will show your technical expertise and your ability to manage system-based projects effectively.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical and solutions-focused mindset.
✨Communicate with Confidence
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Think about how you can build effective working relationships and be ready to discuss how you've done this in previous roles.
✨Embrace Change and Flexibility
The job requires a positive attitude towards change. Be prepared to discuss how you've adapted to new situations or changes in projects. Highlight your resilience under pressure and your commitment to continuous learning and development.
