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For Companies At a Glance
- Tasks: Lead and manage day-to-day FM services, ensuring high standards and customer satisfaction.
- Company: Join a forward-thinking organisation dedicated to excellence in facilities management.
- Benefits: Top-tier health package, competitive pension, learning opportunities, and exclusive discounts.
- Why this job: Make a real impact by driving improvement and innovation in facilities management.
- Qualifications: Experienced leader with strong FM background and people-management skills.
- Other info: Dynamic role with excellent career growth and support networks.
The predicted salary is between 49282 - 53460 £ per year.
Location: East Suffolk Services, Rotterdam Road (NR32 2EF) or Ufford Depot (IP13 6ET)
Salary: £49,282 - £53,460 per annum (Band 9)
Working hours: 37 hours per week, Monday to Friday
Employment type: Permanent
Your role
You will lead and manage the day‑to‑day delivery of Hard and Soft FM services, including Grounds Maintenance, Street Cleansing, Building Cleaning, Asset Management and statutory compliance activities. As Senior Service Manager you’ll support and deputise for the Head of Facilities Management, ensuring services are safe, efficient and delivered to a consistently high standard. You will champion continuous improvement, drive commercial growth, foster innovation and deliver excellent customer satisfaction across all FM operations.
What you will need
You’ll be an experienced operational leader with a strong background in FM services, people‑management skills, a solid understanding of compliance and Health and Safety, and the ability to run busy, multi‑disciplined services effectively. You’ll be commercially aware, customer‑focused, and able to drive improvement, manage resources, solve problems quickly and deliver high‑quality services across a complex operational environment.
Benefits
- Top‑tier health and wellbeing package through Canada Life, including online access to UK‑based GPs and life insurance.
- Competitive, matched pension scheme through Royal London.
- Access to a wide range of support networks and wellbeing initiatives, including mental health resources and specialist counselling.
- Learning and development opportunities tailored to your role and personal goals.
- Exclusive discounts on the latest tech, holidays, travel, fashion, health and beauty, and more.
- Car benefit scheme and cycle to work scheme.
Senior Service Manager - Integrated Facilities Management in Lowestoft employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager - Integrated Facilities Management in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its FM services. Be ready to discuss how your experience aligns with their needs, especially around compliance and customer satisfaction. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Reach out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Service Manager role. We love seeing applications that come directly from our platform, so make sure to showcase your skills and passion for FM services!
We think you need these skills to ace Senior Service Manager - Integrated Facilities Management in Lowestoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Service Manager role. Highlight your background in FM services and any leadership roles you've held, as we want to see how you can lead our teams effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your experience aligns with our goals at StudySmarter. Be sure to mention specific achievements that demonstrate your ability to drive improvement and customer satisfaction.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Suffolk County Council
✨Know Your FM Services Inside Out
Make sure you brush up on your knowledge of both Hard and Soft FM services. Be ready to discuss specific examples of how you've managed these services in the past, focusing on compliance and Health and Safety. This will show that you understand the complexities of the role.
✨Demonstrate Leadership Skills
As a Senior Service Manager, you'll need to showcase your people-management skills. Prepare to share stories about how you've led teams, resolved conflicts, and driven performance improvements. Highlight your ability to foster innovation and maintain high customer satisfaction.
✨Be Commercially Aware
Understand the financial aspects of facilities management. Be prepared to discuss how you've contributed to commercial growth in previous roles. This could include managing budgets, optimising resources, or implementing cost-saving measures while maintaining service quality.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their current FM operations, challenges they face, or their vision for the future. This shows your genuine interest in the role and helps you assess if it's the right fit for you.