Regulatory Compliance Officer in Lowestoft

Job Description

• East Suffolk Council
• Address: East Suffolk House, Melton, Woodbridge IP12 1RT and Riverside, Lowestoft, Suffolk NR33 0EQ
• Salary: £29,542 - £32,046 (Band 4)
• Hours: 37 hours per week
• Contract: Fixed term until April 2028

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Private Sector Housing team as a Regulatory Compliance Officer.

The role:

Our Regulatory Compliance Officer role combines administrative and investigative skills. The aim of the role is to support the Private Sector Housing team to pro-actively improve the condition of private rented properties in East Suffolk. This role will become increasingly important as the provisions of the Renters Rights Act continue to be embedded from 2026 through 2027. You will hold your own workload, alongside studying for a Level 4 Regulatory Compliance apprenticeship.

What you will need:

You will be a focussed individual, with a keen passion to improve housing in the area by supporting our housing standards officers with advanced administrative and IT skills and run your own caseload of data-lead investigations. You must be a team player who is prepared to take on different challenges to ensure we can together be efficient, effective and focussed.

With the ability to review applications, collate evidence and carry out intelligence checks, you will be professionally curious, and have a knowledge of the East Suffolk area. You will need to have the ability to travel independently across the district in your own vehicle.

You will study an 18-month apprenticeship alongside your work, which will place you onto the starting blocks of a career within Environmental Health, as a housing specialist. The course, operated by CSA, will cover housing law and enforcement, assessing risk and the standard of housing, the legal system and general business and local authority functions.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our benefits brochure (pdf).

To find out more

For an informal discussion regarding this post, please contact Vicky Cotterill by emailing victoria.cotterill@eastsuffolk.gov.uk or Otis Hernandez otis.hernandez@eastsuffolk.gov.uk

Closing date: 11 September 2026 at 13:00hrs

Interview date: w/c 21 September 2026

About Us

East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0