At a Glance
- Tasks: Oversee and coordinate systems-based projects to enhance service delivery.
- Company: Join East Suffolk Council, a supportive and inclusive workplace.
- Benefits: Generous leave, local government pension, flexible working, and career progression.
- Other info: Enjoy a culture of continuous learning and development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with Revenues and Benefits systems and strong communication skills.
The predicted salary is between 44075 - 48226 £ per year.
East Suffolk Council is looking for a self-motivated and detail-oriented individual to join our team as a Systems Support Manager (Projects) at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems-based projects within ARP and act as the project manager for some system-based projects.
We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.
What you'll need:
- Experience working with Revenues and Benefits systems and coordinating system‐based projects
- Analytical, inquisitive, and solutions‐focused
- Strong communication skills and confidence in building effective working relationships
- Experience working within a Systems, ICT or technical support environment
- Technical problem solving
- Customer-focused, with a commitment to engage and consult to deliver service improvements
- Resilient under pressure
- Flexible, open and a positive attitude to change
- Motivation
We offer a supportive and flexible working environment with a range of benefits, including:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- Agile working – mainly home-based with occasional office working
- Full training and ongoing support
- Health and wellbeing initiatives
- A culture that values continuous learning and development
- Career progression opportunities
If you would like to have an informal conversation about the role, please contact Phil Butler, Revenues and Benefits Service Manager (Support), by either calling 01842 756483 or emailing phil.butler@angliarevenues.gov.uk.
This is a readvertised position; unfortunately, we cannot consider repeat applications at this time.
Closing date: 11.30pm, 9 September 2026.
Interview date: 16 September 2026.
How to apply:
- Step 1 - Read the advert and the Job Description and Person Specification (Word) and ARP Values (pdf).
- Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
- Step 3 - Complete the online application and upload your statement. Please note, CVs (Curriculum Vitae) are not accepted.
East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
Locations
Systems Support Manager (Projects) in Lowestoft, Suffolk employer: Suffolk county council
Eastern Education Group is an exceptional employer, offering a collaborative and innovative work culture that empowers its leaders to make impactful decisions in the education sector. With a strong focus on employee growth and development, you will have access to professional training and advancement opportunities while working in the vibrant region of East Anglia, known for its supportive community and commitment to educational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Manager (Projects) in Lowestoft, Suffolk
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We think you need these skills to ace Systems Support Manager (Projects) in Lowestoft, Suffolk
Some tips for your application 🫡
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