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- Tasks: Assist with training coordination, materials preparation, and compliance support.
- Company: Join East Suffolk Services, a dynamic organisation serving over 250,000 residents.
- Benefits: Enjoy a competitive salary, health perks, and exclusive discounts on tech and travel.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: 4 GCSEs at grade C or above; no prior experience needed as training is provided.
- Other info: This is a 21-month apprenticeship with opportunities for personal growth and development.
- East Suffolk Services Limited
- Address: Ufford IP13 6ET or Lowestoft NR32 2EX
- Salary: Year 1 – £16,340 per annum; Year 2 – £22,070 per annum
- Hours: 37 hours per week
- Contract:21-month training contract. Required as soon as possible
At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district.
We’re a new, growing organisation—full of energy, ambition, and purpose. As part of our team, you’ll play an important role in helping us shape high-quality, efficient services that people rely on every single day.
This is more than just a job. This is a fantastic opportunity to support, and give back to, your local community.
A unique opportunity has arisen for an enthusiastic individual to join East Suffolk Services Limited as a Learning and Development Apprentice.
Your role
Your role will be to carry out administrative duties, including the coordination and organisation of Health, Safety, Training, and Compliance service delivery for East Suffolk Services.
This will include assisting with preparing training materials, updating e-learning modules, booking staff onto training, and supporting the evaluation process. You will also respond to general enquiries, maintain learning records and liaise with external training providers.
You will need:
You will need to have excellent communication and IT skills and a minimum of 4 GCSEs at grade C or above or grade 4 -9 (or equivalent). No previous administrative or customer services experience is required, as full training will be provided.
Thinking of joining us? Here’s why you should
At East Suffolk Services, we truly value our employees. We understand that the backbone of any company’s success will always be its people and that our continued success depends on recognising talented individuals, supporting their development, and retaining them within our organisation. That’s why we are committed to making East Suffolk Services a great place to work.
We value our staff
In addition to a competitive salary, we offer a comprehensive package of benefits designed to support your health, development, and lifestyle. These include:
- A top-tier health and wellbeing package through Canada Life, one of the UK’s leading providers — including online access to UK-based GPs and dentists, plus life insurance.
- A competitive, matched pension scheme through Royal London.
- Access to a wide range of support networks and wellbeing initiatives, including mental health resources and bereavement counselling.
- Learning and development opportunities tailored to your role and personal goals. For this role, you will complete a Learning and Development Level 3 Apprenticeship.
- Exclusive discounts on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more.
For an informal discussion regarding this post, please contactHR@eastsuffolk.gov.uk.
If you think you could bring enthusiasm and fresh ideas to the company, we would like to hear from you!
Closing date: 1pm, 26 August 2025.
Interview date: week commencing 8 September 2025.
How to apply
Step 1 -Read the advert and the Job Description and Person Specification (word)
Step 2 -Complete theSupporting Statement template (word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 -Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site (URL).
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Learning and Development Apprentice employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Apprentice
✨Tip Number 1
Familiarise yourself with the specific services offered by East Suffolk Services. Understanding their mission and values will help you demonstrate your enthusiasm for the role and how you can contribute to their goals during the interview.
✨Tip Number 2
Prepare to discuss your communication skills and any relevant experiences, even if they are informal. Think of examples where you've successfully coordinated activities or helped others learn, as this will be crucial for the Learning and Development Apprentice role.
✨Tip Number 3
Research common training and compliance practices in local government or community services. Being knowledgeable about these areas will show your commitment to the role and your readiness to engage with the responsibilities outlined in the job description.
✨Tip Number 4
Reach out to current or former employees of East Suffolk Services on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Learning and Development Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Learning and Development Apprentice position. This will help you tailor your application to highlight relevant skills and experiences.
Complete the Supporting Statement: Use the provided Supporting Statement template to clearly demonstrate how you meet each criterion in the Person Specification. Be specific and provide examples where possible to showcase your skills and enthusiasm for the role.
Focus on Communication Skills: Since excellent communication is a key requirement, emphasise any relevant experiences that demonstrate your ability to communicate effectively, whether through previous roles, school projects, or volunteer work.
Follow Application Instructions: Make sure to complete the online application form and upload your Supporting Statement as instructed. Remember, CVs are not accepted, so focus on making your statement as strong as possible.
How to prepare for a job interview at Suffolk County Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Learning and Development Apprentice. Be prepared to discuss how your skills align with the tasks, such as coordinating training and maintaining learning records.
✨Show Enthusiasm for Learning
Since this role is an apprenticeship, demonstrate your eagerness to learn and grow within the company. Share examples of how you've embraced learning opportunities in the past, whether through school projects or personal interests.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the types of training materials you'll be working with or how success is measured in this position.
✨Highlight Communication Skills
As excellent communication skills are essential for this role, be ready to provide examples of how you've effectively communicated in previous situations. This could include group projects, presentations, or even customer interactions.
