At a Glance
- Tasks: Oversee and coordinate systems-based projects to drive improvements.
- Company: Join East Suffolk Council, a supportive and inclusive workplace.
- Benefits: Generous leave, competitive salary, and flexible working options.
- Other info: Open to diverse backgrounds and neurodivergent individuals.
- Why this job: Make a real difference in local communities through impactful projects.
- Qualifications: Experience with Revenues and Benefits systems and strong communication skills.
The predicted salary is between 44075 - 48226 £ per year.
East Suffolk Council
Location: Riverside, Lowestoft NR33 0EQ and Melton, Woodbridge, Suffolk IP12 1RT
Salary: 44,075 - 48,226 per annum (Pay award pending)
Hours: 37 hours per week
Contract: Permanent
About the role
We’re looking for a self-motivated and detail-oriented individual to join our team as a Systems Support Manager (Projects) at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems-based projects within ARP and act as the project manager for some system-based projects.
We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you’re passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we’d love to hear from you.
What you’ll need
The role strengthens the capacity of the Systems Team by providing dedicated systems project management support, to deliver ARP’s strategic priorities and contribute to continuous improvement across all partner councils. Key strengths include:
- Experience working with Revenues and Benefits systems and coordinating system-based projects
- Analytical, inquisitive, and solutions-focused
- Strong communication skills and confidence in building effective working relationships
- Experience working within a Systems, ICT or technical support environment
- Technical problem solving
- Customer-focused, with a commitment to engage and consult to deliver service improvements
- Resilient under pressure
- Flexible, open and a positive attitude to change and above all motivation.
We encourage you to review the full job description and person specification for more details.
Why join us?
We offer a supportive and flexible working environment with a range of benefits, including: Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus...
Systems Support Manager (Projects) in Ipswich employer: Suffolk county council
Eastern Education Group is an exceptional employer, offering a collaborative and innovative work culture that empowers its leaders to make impactful decisions in the education sector. With a strong focus on employee growth and development, you will have access to professional training and advancement opportunities while working in the vibrant region of East Anglia, known for its supportive community and commitment to educational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Manager (Projects) in Ipswich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Suffolk county council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Suffolk county council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Suffolk county council!
✨Direct Apply to Suffolk county council
Let's not forget to apply directly through the Suffolk county council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Support Manager (Projects) in Ipswich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Suffolk county council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Suffolk county council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Suffolk county council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
