At a Glance
- Tasks: Provide top-notch customer service as the first point of contact for various services.
- Company: Suffolk County Council, dedicated to enhancing community experiences.
- Benefits: Hybrid working, up to 29 days annual leave, and a competitive pension scheme.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Proven customer service experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Suffolk County Council is seeking a Customer Experience Officer in Ipswich, where you will provide excellent customer service as the first point of contact for various services.
The role requires proven customer service experience and strong communication skills.
You will engage with customers via multiple channels including phone and email.
Excellent organizational and time management skills are essential.
The position offers hybrid working options and a range of benefits, including up to 29 days of annual leave and membership of a competitive pension scheme.
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We think you need these skills to ace Customer Experience Specialist - Hybrid & Flexible Hours in Ipswich
Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Adaptability
Customer Service
Flexibility
