At a Glance
- Tasks: Shape and improve care services while collaborating with teams and communities.
- Company: Suffolk County Council, committed to making a lasting difference.
- Benefits: Flexible working options, competitive salary, and a supportive team environment.
- Other info: Join a diverse team focused on empowering everyone and promoting independence.
- Why this job: Make a real impact in health and social care while developing your skills.
- Qualifications: NVQ Level 4 in Business Administration or relevant experience required.
The predicted salary is between 28598 - 28598 £ per year.
Suffolk County Council is seeking a Brokerage Officer to work collaboratively with colleagues, partners, and communities to build trusted relationships, share insight, and deliver services that make a lasting difference.
Your role and responsibilities:
- Play a key role in shaping and improving how care services are delivered, working closely with colleagues, providers, and partners to support better outcomes for people across Suffolk.
- Work closely with hospital discharge teams, social workers, contracts, and Home First teams to enable safe and timely discharges, reducing delays across the wider health and social care system.
- Support the planning and implementation of systems that improve service flow and operational efficiency.
- Monitor vacancies and capacity to improve access to residential and home care options, enabling informed choice and reducing delays.
- Review outstanding care requests, using data and feedback to identify trends, inform decision-making, and support continuous improvement.
- Provide flexible support to meet service demand, including occasional weekend working.
You will need:
- NVQ Level 4 in Business Administration (or equivalent) or demonstrable relevant experience.
- Strong literacy and numeracy skills.
- An understanding of health and social care settings (desirable).
- Experience of reviewing and improving processes and procedures.
- Excellent attention to detail and accurate record-keeping skills.
- Confidence using Microsoft Office and digital systems.
- Strong communication, negotiation, and influencing skills, with the ability to engage others clearly and empathetically.
- The ability to remain resilient and adaptable in a fast-paced environment.
- Good organisational skills, with the ability to prioritise and meet deadlines.
- A commitment to confidentiality, professional standards, and organisational values.
The team:
The Brokerage Team plays a central role in sourcing care services for people with eligible needs. Acting as the main point of contact for social care placements across Suffolk, the team works collaboratively with Adult and Community Services, care providers, and health partners to ensure timely access to care and support.
For more information:
Please contact Zowie Easterbrook for a casual conversation. You can reach them by calling 01473 250868 or emailing zowie.easterbrook@suffolk.gov.uk.
How to apply:
- Read the Job and Person Profile.
- Click ‘Apply Now’ to start your online application.
- Upload a supporting statement answering specific questions.
- Upload a CV (without name and personal details).
Closing date: 11.30 pm, 5 July 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment.
Brokerage Officer in Ipswich employer: Suffolk County Council
Suffolk County Council is an exceptional employer that prioritises collaboration and community impact, making it a rewarding place to work as a Brokerage Officer. With flexible working options, a commitment to employee growth, and a supportive culture that values diverse perspectives, you will have the opportunity to make a meaningful difference in the lives of individuals across Suffolk. Join a team dedicated to improving care services and promoting independence, all while enjoying a work environment that fosters respect and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officer in Ipswich
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Suffolk County Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Brokerage Officer in Ipswich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Suffolk County Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Suffolk County Council. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Suffolk County Council
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Suffolk County Council.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Brokerage Officer role at Suffolk County Council, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Suffolk County Council that you can think critically and act effectively under pressure.
