At a Glance
- Tasks: Coordinate referrals and support services for children and families in a fast-paced environment.
- Company: Suffolk County Council, dedicated to creating positive change for families.
- Benefits: Generous leave, pension scheme, flexible working, and career development opportunities.
- Other info: Join a supportive team focused on early intervention and sustainable change.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: A Level 4 qualification or equivalent experience; strong organisational and communication skills.
The predicted salary is between 28598 - 28598 £ per year.
At Suffolk County Council, every role is a chance to create positive change. As an Assessment Co-ordinator in Family Help, you will play a key role in supporting services that help children, young people and families to thrive. Join us and turn your attention to detail and organisational skills into meaningful impact.
Your role and responsibilities:
- This is a fast-paced and rewarding role where you will support the coordination of referrals, information and processes across Family Help.
- You will be comfortable managing competing priorities, responding to changing demands and maintaining accuracy when working with sensitive information that helps children and families receive support when they need it most.
- You will be central to how the service operates, bringing together information, supporting decision-making and ensuring work progresses safely and efficiently.
- You will thrive in a fast-paced environment, balancing multiple priorities and responding flexibly to changing service demands.
- Maintain accuracy, professionalism and attention to detail when working under pressure and handling sensitive information.
- Gather and collate background information to support informed decision-making.
- Organise and support meetings and formal processes, including preparing information and taking accurate records.
- Provide support for legal and court processes, including maintaining records and liaising with partners.
- Ensure information is shared appropriately and promptly with colleagues and partners.
- Provide administrative and systems support, helping teams to work effectively and resolve issues.
- Deliver a high standard of customer care and communication with families and professionals.
- Contribute to performance monitoring, data returns and service improvement.
- Manage competing priorities and changing demands, ensuring work remains accurate, timely and well organised.
- Support the smooth running of services in a fast-paced environment, demonstrating sound judgement, resilience and professionalism.
You will work within safeguarding and statutory frameworks, ensuring information is handled accurately, sensitively and in line with policy and guidance.
You will need:
- We are looking for someone who is organised, proactive and motivated by making a difference for children and families.
- You will enjoy working in a fast-paced environment, be confident managing competing priorities and take pride in delivering high-quality work even when demands are changing.
- Our ideal candidate will bring a Level 4 qualification (or equivalent experience) in a relevant area.
- Strong organisational skills and the ability to manage a varied workload while meeting competing deadlines.
- Experience of working in a busy, fast-paced environment where priorities can change quickly.
- Resilience and the ability to remain calm, focused and solution-oriented during challenging or high-demand periods.
- Strong attention to detail and the ability to maintain accurate records, data and systems under pressure.
- Confidence working with sensitive, complex and sometimes emotionally challenging information, while maintaining professionalism and confidentiality.
- The ability to prioritise effectively, use sound judgement and make informed decisions within established processes.
- Strong communication skills and the ability to build positive working relationships with colleagues, families and partner agencies.
- Good problem-solving skills and a proactive approach to identifying issues and finding solutions.
- A commitment to delivering excellent customer service and ensuring children and families receive timely support.
We would also welcome:
- Experience of working within children's services, Family Help, safeguarding or other multi-agency environments.
- Experience of supporting statutory processes or working within highly regulated services.
- Strong IT skills, including Microsoft Office applications, case management systems and data handling.
Our Family Help teams are multi-disciplinary. We focus on:
- Early intervention and prevention
- Strengths-based, relationship-led practice
- Multi-agency working to deliver joined-up support
- Creating sustainable change for families.
Benefits:
- Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
- Membership of a competitive Local Government Pension Scheme (LGPS).
- Travel, lifestyle, health and wellbeing benefits.
- Performance-related annual pay progression, in addition to an annual cost-of-living pay increase.
- Training and encouragement to expand your knowledge.
- A variety of career development opportunities across our organisation.
- Diverse and active staff networks.
- Flexible working options, with the right to request flexible working from your first day.
Assessment Coordinator in Ipswich employer: Suffolk County Council
At Sendsory, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our team of Cognition and Learning Practitioners. Located in Ipswich, Suffolk, we offer competitive salaries, six training days per year, and the opportunity to make a meaningful impact on the lives of children with SEND. Our commitment to professional development and a child-focused culture ensures that every employee can grow and thrive while contributing to a nurturing educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assessment Coordinator in Ipswich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Suffolk County Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Suffolk County Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Suffolk County Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Suffolk County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assessment Coordinator in Ipswich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Suffolk County Council:Before hitting send, make sure to tailor your application specifically to Suffolk County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Suffolk County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
