At a Glance
- Tasks: Lead a team of advisers and enhance the Core Advice Service in Ipswich.
- Company: Citizens Advice Ipswich, dedicated to providing essential support to the community.
- Benefits: Permanent position with opportunities for professional growth and development.
- Other info: Join a passionate team committed to delivering high-quality advice and support.
- Why this job: Make a real difference by improving advice services and supporting your community.
- Qualifications: Proven leadership experience, strong IT skills, and attention to detail required.
The predicted salary is between 29700 - 36300 £ per year.
Citizens Advice Ipswich is seeking an experienced, motivated manager to lead the Core Advice Service on a permanent, office-based basis in Ipswich.
You will oversee a team of advisers (paid and volunteers), allocate resources across face-to-face, telephone and digital channels, coach staff, monitor quality, and develop service improvements aligned with national guidance.
A track record of senior-level leadership, strong IT skills, and attention to detail is essential; closing date 31 August 2026.
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Advice Services Manager - Leadership, Quality & Training in Ipswich employer: Suffolk County Council
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