INT Care Coordinator

Overview

At Suffolk County Council and East Suffolk and North East Essex NHS Trust, we’re reimagining what local government can achieve. As a Care Coordinator in the Northwest Integrated Neighbourhood Team, you’ll help shape Suffolk’s future through innovation, collaboration, and community impact. If you’re ready to make a real difference, we’re ready to support your journey.

Your Role and Responsibilities

As a Care Coordinator, your mission will be to support people in living well and independently at home. You will play a key part in transforming how care is delivered – by building strong, trusting relationships, streamlining services, and helping to reduce unnecessary hospital admissions. You’ll ensure care is delivered closer to where people live, making it more accessible, personalised, and effective.

• Build trusted relationships with individuals and families to tailor support to their needs
• Champion innovative projects and drive positive change
• Work collaboratively with professionals across health, social care, and voluntary sectors
• Navigate systems and services to ensure joined-up, responsive care
• Enjoy autonomy, creativity, and the chance to make a meaningful impact
• Identify gaps in service provision and contribute ideas to improve delivery
• Support people through transitions in care, ensuring continuity and stability
• Promote preventative approaches to reduce hospital admissions and improve wellbeing
• Contribute to team learning and development by sharing insights and best practices

What We Are Looking For

• A passion for helping others and strong communication skills
• Confidence using digital tools and a willingness to learn
• Experience in health, social care, or community settings is helpful – but transferable skills from other sectors are welcome
• Ability to manage multiple priorities and remain calm under pressure
• A proactive mindset with the confidence to take initiative and solve problems
• Respect for confidentiality and sensitivity when handling personal information
• A team player who values collaboration and brings positivity to the workplace

Details

Address: Hartismere Hospital, Eye IP23 7BH – Hybrid

Salary: £28,598 per annum (pro rata for part time) – Local Government Terms and Conditions

Alternatively, for existing NHS staff £27,485 per annum (pro rata for part time) – NHS Terms and Conditions

Hours: 21 hours per week, flexible working options available

Contract: Permanent

How to Apply

Step 1 – Read the Job and Person Profile (Word).

Step 2 – Click ‘Apply Now’ to start your online application.

Step 3 – Upload a supporting statement answering the following questions (no more than 400 words per question). Use the Supporting Statement template.

1. Please describe a time when you coordinated support or services across multiple teams or organisations. What steps did you take to ensure effective communication and prevent duplication?
2. Tell us about a time you worked collaboratively as part of a multidisciplinary or diverse team. What role did you play, and how did you contribute to a positive and effective working environment?
3. Describe a situation where you demonstrated resilience under pressure. How did you stay focused and maintain a professional approach?
4. Explain a time when you identified a problem or gap in a process and took action to improve it. What did you do and what difference did it make?

Step 4 – Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Reasonable Adjustments

If you need any reasonable adjustments to help you apply, you can request adjustments by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you’re invited to the next stage, you’ll have another chance to request adjustments.

Additional Information

Closing date: 11.30 pm, 17 February 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer flexible working options and are committed to equality and diversity. We encourage applications from all individuals, especially those from groups underrepresented in the organisation.

In return, you’ll enjoy benefits including up to 29 days annual leave (pro rata), LGPS membership, and various wellbeing and career development opportunities.