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- Tasks: Lead a team to enhance housing services and support tenants effectively.
- Company: Join Babergh and Mid Suffolk District Councils, dedicated to serving 190,000 residents.
- Benefits: Enjoy generous leave, competitive pension, and wellbeing support with hybrid working options.
- Why this job: Make a real impact in communities while developing your leadership skills in a supportive environment.
- Qualifications: Experience in housing management and team leadership is essential; strong communication skills are a must.
- Other info: This role offers a chance to shape inclusive housing services in beautiful Suffolk.
The predicted salary is between 38000 - 45000 £ per year.
Babergh and Mid Suffolk District Councils - Ipswich IP1 2BX
£43,693 - £50,788 per annum (pro rata for part time)
Full Time, 37 hours per week
Permanent
What we are looking for
We are looking for an experienced and driven Housing Manager to join our Housing Management Team. To be successful you will share our values, commitment and motivation to make a difference for our residents, clients, and communities. This new role is central to our transformed Housing Management service and our ambition to be an outstanding landlord.
About the role
In this key management role in our newly transformed Housing Management Team, you will oversee and ensure effective service delivery and build trust with tenants and leaseholders. The main areas of responsibility will be:
- Tenancy sustainment - embedding proactive support to prevent homelessness and sustain tenancies.
- Home ownership - managing right to buy applications, leaseholder services, and budgets.
- Administrative support - leading a small team supporting the wider department.
You will drive improvements, promote tenant engagement, and ensure compliance with policies. With a focus on equality, diversity, and professional development, you will help shape a responsive and inclusive service.
About you
We are looking for a highly skilled housing professional with a track record of leading teams and delivering service improvements. You will have a strong background in leading diverse teams and working collaboratively across departments. You will bring effective leadership, project management, communication and negotiation skills, and will have the experience to confidently manage tenancy sustainment, home ownership, and administrative functions. You will be adaptable, policy aware and committed to transparency, tenant engagement, and continuous development. You will also be a strategic thinker with a passion for service improvement and a commitment to delivering high-quality, integrated housing services.
If you are ready to lead a forward thinking team and make a real difference, we are very keen to hear from you.
About us
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We provide homes and services to almost 7,000 council tenants across the districts. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.
Benefits of working for us
- Great opportunities for learning and development.
- Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program.
- Employee Assist Program.
- Health Care Options.
Our ways of working:
Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.
For more information
If you wish to discuss this role in more detail, please contact Robert Longfoot, Head of Housing Management by emailing: robert.longfoot@baberghmidsuffolk.gov.uk or by calling 01449 724930.
Closing date: 5pm, 12 June 2025.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
How to apply
Step 1 - read the advert and the Job Description and Person Specification (JD and PS). Step 2 - complete the Supporting Statement template Step 3 - complete the online application and upload your statement. Your statement needs to indicate how you meet the criteria in the 'Person specification' section of the (JD and PS).
Housing Services Manager employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
robert.longfoot@baberghmidsuffolk.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities in housing management, particularly in relation to tenancy sustainment and home ownership. Understanding these areas will help you demonstrate your expertise during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in local councils. Engaging with them can provide insights into the role and may even lead to valuable referrals or recommendations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed diverse teams in the past. Be ready to share specific examples that highlight your ability to drive service improvements and engage tenants effectively.
✨Tip Number 4
Research Babergh and Mid Suffolk District Councils' values and recent initiatives. Tailoring your conversation to align with their mission and demonstrating your commitment to equality and diversity will make a strong impression.
We think you need these skills to ace Housing Services Manager
Some tips for your application 🫡
Understand the Job Description: Thoroughly read the job description and person specification. Make sure you understand the key responsibilities and the skills required for the Housing Services Manager role.
Tailor Your Supporting Statement: Use the provided Supporting Statement template to clearly demonstrate how your experience aligns with each criterion in the person specification. Be specific and provide examples from your past roles.
Highlight Relevant Experience: Emphasise your leadership experience, project management skills, and any relevant achievements in housing management. Show how you've successfully managed teams and improved services in previous positions.
Follow Application Guidelines: Ensure your supporting statement is no more than two sides of A4 and uses the specified template. Upload it with your online application, as failure to do so may result in your application not being considered.
How to prepare for a job interview at Suffolk County Council
✨Understand the Role
Make sure you thoroughly read the job description and person specification. Familiarise yourself with the key responsibilities, such as tenancy sustainment and home ownership management, so you can discuss how your experience aligns with these areas.
✨Showcase Leadership Skills
Prepare examples of your leadership experience, particularly in managing diverse teams and driving service improvements. Be ready to discuss specific projects where you successfully led a team or implemented changes that benefited tenants.
✨Demonstrate Commitment to Values
The councils are looking for candidates who share their values and commitment to making a difference. Think about how you can convey your passion for equality, diversity, and tenant engagement during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the organisation's culture and values align with yours.
