Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and improve housing services while ensuring compliance and customer focus.
- Company: Join East Suffolk Council, a dynamic team making a difference for 250,000 residents.
- Benefits: Enjoy generous leave, flexible working, and discounts on various products and services.
- Why this job: Be part of a supportive leadership team dedicated to high-quality housing services.
- Qualifications: Strong leadership and housing service experience with excellent communication skills required.
- Other info: Informal discussions available; apply by 3 September 2025.
The predicted salary is between 60000 - 75000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Description
- East Suffolk Council, Lowestoft NR33 0EQ or Melton, Woodbridge, Suffolk IP12 1RT
- £70,516 – £86,159 per annum
- 37 hours per week
- Permanent
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council\’s Housing Team as Head of Landlord Services.
The role
We are seeking an experienced and dynamic Head of Landlord Services to join our Housing Leadership Team. Working closely and collaboratively with the Head of Housing, you will play a pivotal role in driving forward the Council\’s Housing Landlord Improvement Plan.
This is an exciting opportunity to contribute to both strategic and tactical planning, shaping the future of our housing services while ensuring the highest standards of delivery. You will provide clear leadership, uphold our values, and inspire a culture of integrity, optimism, and purpose across the Housing Landlord Service.
Key Responsibilities
• Lead the delivery of service objectives within your areas of responsibility, ensuring compliance with statutory requirements.
• Actively contribute to corporate priorities including business and financial planning, workforce development, and organisational change initiatives.
• Support emergency incident responses and promote a collaborative, cross-service approach to problem-solving.
• Drive continuous improvement through the implementation of the Housing Landlord Improvement Plan.
• Work as part of the Housing Leadership Team to ensure services are customer-focused, efficient, and aligned to the council\’s strategic vision.
About You
You will bring strong leadership skills, with the ability to motivate and guide teams through change. You will have proven experience in housing service delivery, an in-depth understanding of relevant legislation, and a track record of delivering improvement plans successfully. Collaborative working, excellent communication skills, and the ability to think strategically are essential.
Why work for us?
You will be part of a forward-thinking and supportive leadership team, committed to delivering high-quality housing services for our residents. East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).
Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years\’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Find more information about what we offer in our benefits brochure (pdf).
To find out more
For an informal discussion regarding this post, please contact Lacey Crowe by emailing: lacey.crowe@eastsuffolk.gov.uk
Closing date: 3 September 2025.
Interview date: 12 and/or 19 September 2025.
How to apply
Step 1 – Read the advert and the Job Description and Person Specification (docx)
Step 2 – Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 – Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site (URL).
About Us
East Suffolk Council is an exciting place to work and a great place to make a real difference to people\’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0
#J-18808-Ljbffr
Head of Landlord Services employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Landlord Services
✨Tip Number 1
Familiarise yourself with East Suffolk Council's Housing Landlord Improvement Plan. Understanding the specific goals and challenges of this plan will allow you to demonstrate your strategic thinking and how you can contribute to its success during discussions.
✨Tip Number 2
Network with current or former employees of East Suffolk Council, especially those in housing services. They can provide valuable insights into the council's culture and expectations, which can help you tailor your approach and show that you're a good fit for the team.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully guided teams through change in previous roles. Be ready to share specific examples that highlight your ability to motivate and inspire others, as this is crucial for the Head of Landlord Services position.
✨Tip Number 4
Research recent developments in housing legislation and best practices in service delivery. Being well-informed will not only boost your confidence but also enable you to engage in meaningful conversations about compliance and improvement strategies during the interview process.
We think you need these skills to ace Head of Landlord Services
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description and person specification for the Head of Landlord Services position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Craft a Strong Supporting Statement: Use the provided Supporting Statement template to clearly demonstrate how you meet each criterion in the Person Specification. Be specific and provide examples from your experience that showcase your leadership skills and housing service delivery expertise.
Highlight Relevant Experience: In your application, emphasise your proven experience in housing service delivery and your understanding of relevant legislation. This is crucial for a role that requires strategic thinking and the ability to drive improvement plans.
Follow Application Instructions: Ensure you complete the online application form and upload your Supporting Statement as instructed. Remember, CVs are not accepted, so focus on making your statement as compelling as possible.
How to prepare for a job interview at Suffolk County Council
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Head of Landlord Services role. Familiarise yourself with the key responsibilities and how they align with the Council's Housing Landlord Improvement Plan. This will help you articulate how your experience fits the position.
✨Showcase Leadership Experience
As this role requires strong leadership skills, be prepared to discuss specific examples of how you've successfully led teams through change. Highlight your ability to motivate and guide others, especially in challenging situations.
✨Demonstrate Strategic Thinking
The interviewers will be looking for candidates who can think strategically. Prepare to discuss your approach to business and financial planning, as well as how you would contribute to corporate priorities within the housing sector.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the Council's vision for housing services and the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
