Caseworker

Caseworker

Ipswich Full-Time 30000 - 40000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our Safeguarding Team as a Caseworker, managing diverse legal cases and providing expert advice.
  • Company: Suffolk County Council, a modern organisation committed to making a positive impact.
  • Benefits: Enjoy flexible working, competitive salary, generous leave, and career development opportunities.
  • Why this job: Make a real difference in the community while growing your legal expertise in a supportive environment.
  • Qualifications: Honours degree and relevant legal experience required; enthusiasm for problem-solving is a must.
  • Other info: We value diversity and encourage applications from underrepresented groups.

The predicted salary is between 30000 - 40000 Β£ per year.

Overview

Suffolk County Council
Address: Endeavour House, Ipswich, Suffolk IP1 2BX – Hybrid working
Salary: Β£34,434 per annum (pro rata for part time)
Hours: 37 hours per week – flexible working options available
Contract: Permanent

As a modern, flexible and effective organisation, at Suffolk County Council we are driven to make a positive difference to the environment, the communities we serve and the careers of our people. That\’s why, when you join us as a Caseworker in the Safeguarding Team, you\’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career. Reimagine the possibilities.

Your role and responsibilities

Join us as a Caseworker and immerse yourself in a role that combines diverse responsibilities with opportunities for growth. Sharpen your research and drafting skills while serving as a crucial liaison between professionals and stakeholders. Your ability to convey complex information clearly and manage multiple cases with competing priorities will be key. As you assist in delivering high-quality legal services and provide expert advice, you\’ll continuously expand your legal knowledge and expertise. If you\’re ready to thrive in a fast-paced environment where your skills make a real difference, this role is for you.

You will need

  • an honours degree and relevant work experience in a legal setting
  • enthusiasm for solving legal problems, and a practical, strategic approach to advice
  • willingness and aptitude for learning
  • research, analysis and communication skills
  • ability to manage and process high volumes of documentation and information, to drive clear advice and effective case management
  • to be able to organise your time and resources, and prioritise effectively
  • an awareness of the political, reputational and financial factors bearing on the council\’s decision-making
  • to bring your own values, experience and insights to enhance the team and help develop the department as a whole.

You can view a full list of requirements in the JPP (Job and Person Profile) (Word). If you believe you can succeed in this role, apply. Even if you don\’t meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

We are an exciting and innovative legal team whose vision is always to provide high quality legal services to the council and beyond. We provide a flexible and dynamic service, which is capable of responding quickly to new initiatives and changing priorities.

Empowering Everyone

We\’re big believers in potential, possibility and the power of different ideas. We\’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Polly Mann for a casual conversation. You can reach her by calling 01473 264241 or emailing polly.mann@suffolk.gov.uk

How to apply

Step 1 – Read the JPP (Word).

Step 2 – Click Apply Now to start your online application.

Step 3 – Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).

  1. Tell me about a situation where you had to exercise professional judgement under supervision. What was the outcome and what did you learn?
  2. Describe how you manage a legal caseload. How do you prioritise tasks and ensure deadlines are met?
  3. Tell me about a time you worked collaboratively with colleagues or partners to deliver a legal service. What role did you play and what was the impact?

Step 4 – Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 7 October 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We\’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

Benefits

  • up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
  • membership of a competitive Local Government Pension Scheme (LGPS)
  • travel, lifestyle, health and wellbeing benefits
  • performance-related annual pay progression, in addition to an annual cost-of-living pay increase
  • training and encouragement to expand your knowledge
  • a variety of career development opportunities across our organisation
  • diverse and active staff networks
  • flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

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Caseworker employer: Suffolk County Council

Suffolk County Council is an exceptional employer that prioritises the growth and well-being of its employees while making a positive impact on the community. With flexible working options, generous annual leave, and a commitment to professional development, we foster a supportive work culture that values diverse perspectives and encourages innovative thinking. Join us as a Caseworker in our dynamic Safeguarding Team, where your contributions will not only enhance your career but also help shape vital services for the communities we serve.
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Contact Detail:

Suffolk County Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Caseworker

✨Tip Number 1

Get to know the team! Before your interview, do a bit of research on Suffolk County Council and the Safeguarding Team. Understanding their values and recent projects can help you tailor your responses and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to case management and legal problem-solving. Think of specific examples from your experience that highlight your skills and how you’ve successfully managed competing priorities.

✨Tip Number 3

Show your enthusiasm! During the interview, let your passion for safeguarding and legal services shine through. Talk about why you want to work with Suffolk County Council and how you can contribute to their mission of making a positive impact.

✨Tip Number 4

Follow up! After your interview, don’t forget to send a thank-you email. It’s a great way to reiterate your interest in the role and leave a lasting impression. Plus, it shows that you’re proactive and professional!

We think you need these skills to ace Caseworker

Research Skills
Drafting Skills
Communication Skills
Case Management
Legal Knowledge
Analytical Skills
Time Management
Prioritisation Skills
Collaboration Skills
Problem-Solving Skills
Attention to Detail
Understanding of Political Factors
Adaptability
Strategic Thinking

Some tips for your application 🫑

Read the Job and Person Profile (JPP): Before diving into your application, take a good look at the JPP. It’s packed with info about what we’re looking for in a Caseworker. Understanding these details will help you tailor your application to show us why you’re the perfect fit!

Craft Your Supporting Statement: When writing your supporting statement, make sure to answer the specific questions provided. Use real-life examples to showcase your skills and experiences. This is your chance to shine, so don’t hold back on showing us what you can bring to the team!

Keep It Authentic: We value genuine applications that reflect your true self. Avoid using AI-generated content; we want to hear your voice and your ideas. Be honest about your experiences and how they relate to the role – it’ll make your application stand out!

Apply Through Our Website: Once you’ve got everything ready, head over to our website to submit your application. It’s the best way to ensure we receive all your documents correctly. Plus, it shows you’re keen to join us at Suffolk County Council!

How to prepare for a job interview at Suffolk County Council

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Caseworker and the specific responsibilities outlined in the job description. Brush up on your legal knowledge and be ready to discuss how your experience aligns with the requirements, especially around managing caseloads and exercising professional judgement.

✨Prepare Your Examples

Think of specific situations from your past work where you've demonstrated key skills like collaboration, prioritisation, and effective communication. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see your impact.

✨Show Your Enthusiasm

Suffolk County Council values fresh thinking and new ideas, so don’t hold back on sharing your passion for the role. Talk about why you’re excited about the opportunity to make a difference in the community and how you can contribute to the team’s goals.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready to ask. This shows your genuine interest in the role and the organisation. You might want to ask about the team dynamics, ongoing projects, or how success is measured in the Caseworker position.

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