At a Glance
- Tasks: Support participants in outdoor learning and personal development activities.
- Company: Join Green Light Trust, a nature-rooted organisation focused on wellbeing.
- Benefits: Earn £13.45 per hour, enjoy 29 days holiday, and access wellness support.
- Other info: Work outdoors year-round in a supportive team environment.
- Why this job: Make a real difference by helping others achieve their goals in nature.
- Qualifications: Strong communication skills and a passion for supporting personal growth.
The predicted salary is between 13.45 - 13.45 £ per hour.
Address: The Foundry, Bury Road, Lawshall, Bury St Edmunds, Suffolk IP29 4PJ
Salary: £13.45 per hour
Hours: 6 hours per day, up to 30 hours per week
Contract: Permanent
Reference: 0845
As a Support Facilitator, working alongside Wellbeing in Nature Facilitators, Tutors and programme staff, you will enable participants to engage fully in learning, personal development and wellbeing activities delivered in outdoor, nature-based settings. You will help individuals overcome barriers, build confidence, develop independence and achieve their personal goals.
Your responsibilities:
- You will have a warm, approachable demeanour that makes participants and partners feel at ease; as well as having the ability to handle challenging conversations with patience and professionalism, whilst maintaining clear boundaries.
- You will be able to build meaningful relationships with participants, colleagues, families/carers and external partners.
- It is important that you are comfortable working outdoors throughout the year in varying weather conditions; and are able to remain calm and professional when supporting individuals who may experience challenges or distress.
- This role requires confidence using IT systems (like our CRM system, Beacon) to maintain accurate records, supporting Facilitators to monitor and report progress.
- Experience managing multiple tasks through the working day, keeping track of essential participant details and helping to record key achievements is essential.
What you will need:
- Excellent interpersonal and communication skills.
- An understanding of inclusive and person-centred approaches, and the ability to build positive relationships with participants and colleagues alike.
- Be passionate about helping people reach their potential through fostering resilience and independence.
- Be adaptable, flexible and able to remain calm and professional when supporting individuals who may experience challenge and distress.
About us:
Our Values: At Green Light Trust, we are:
- Accepting: Kind to all kinds of people
- Curious: Exploring, sharing, and supporting
- Courageous: Doing what's right, even when it's hard.
And everything we do is Rooted in Nature.
What we will offer you:
- Technology: The right resources to get the job done when and where you need to.
- Holidays: 29 days annually, including bank holidays and the Christmas to New Year period Pro Rata.
- Support: Access to counselling services, wellness initiatives, and a supportive team culture.
- Development: Regular performance reviews and development opportunities.
To find out more, please contact Hannah Seymour, by calling 07842 422172.
Closing date: 11.45 pm, 2 August 2026.
Interview date: August 2026.
IMPORTANT PLEASE READ BEFORE APPLYING: This job does not have a Suffolk Jobs Direct online application form. The 'Apply Now' button below only allows you to submit a job alert, not an online application.
Support Facilitator in Bury St Edmunds employer: Suffolk County Council
At Sendsory, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our team of Cognition and Learning Practitioners. Located in Ipswich, Suffolk, we offer competitive salaries, six training days per year, and the opportunity to make a meaningful impact on the lives of children with SEND. Our commitment to professional development and a child-focused culture ensures that every employee can grow and thrive while contributing to a nurturing educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Support Facilitator in Bury St Edmunds
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Suffolk County Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Suffolk County Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Suffolk County Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Suffolk County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Facilitator in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Suffolk County Council:Before hitting send, make sure to tailor your application specifically to Suffolk County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Suffolk County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
