Family Help Service Manager in Bury St Edmunds

Family Help Service Manager in Bury St Edmunds

Bury St Edmunds Full-Time 33987 - 40000 £ / year (est.) Home office (partial)
Suffolk County Council

At a Glance

  • Tasks: Lead and inspire teams to deliver excellent outcomes for children and families.
  • Company: Suffolk County Council, committed to transforming support for families.
  • Benefits: Up to 29 days leave, competitive pension, flexible working, and career development.
  • Other info: Join a supportive team dedicated to innovation and continuous improvement.
  • Why this job: Make a real impact on children's lives and drive service improvements.
  • Qualifications: Social Work qualification, leadership experience, and strong partnership skills.

The predicted salary is between 33987 - 40000 £ per year.

As a Family Help Service Manager, you will play a key leadership role in shaping and delivering integrated services that help children thrive, strengthen families and improve long-term outcomes across Suffolk.

Your role and responsibilities

  • lead and inspire Family Help teams to deliver excellent outcomes for children, young people and families
  • drive the implementation and development of the Family Help model, embedding strengths-based and relationship-led practice
  • work closely with the Social Care Family Help Service Manager and wider Children's Services colleagues to provide coordinated support for families
  • promote a culture of continuous improvement, learning and innovation
  • oversee service performance, quality assurance, safeguarding and statutory responsibilities
  • support and develop managers and practitioners through effective supervision, coaching and performance management
  • manage resources and budgets effectively to achieve the best possible outcomes.
  • build strong partnerships with schools, health partners, police, voluntary organisations and other key stakeholders.
  • contribute to strategic planning, transformation programmes and service development across Children's Services.

We're looking for an experienced and inspirational leader who can drive high-quality practice and service improvement within children's services. You will have:

  • a Social Work qualification and current Social Work England registration
  • significant experience of leading and managing children's services
  • a strong understanding of safeguarding, assessment and case management within children's services
  • experience of managing change and embedding service improvements.
  • proven ability to lead, motivate and develop teams
  • experience of managing budgets, resources and performance
  • strong partnership-working skills and the ability to influence across organisations
  • excellent communication skills and the ability to articulate strategic vision
  • a commitment to delivering outstanding services for children, young people and families.

DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.

At Suffolk County Council, we're ambitious for children, young people and families.

We are transforming the way support is provided through Family Help, bringing together skilled practitioners from across disciplines to deliver the right help at the right time.

The team at Suffolk County Council, we aspire for every child to live their best life.

Our Family Help teams bring together professionals from different disciplines to provide early intervention, safeguarding and family support.

We are committed to delivering joined‑up services that prevent escalation, build family strengths and create sustainable change.

You'll join a collaborative and supportive leadership team that values innovation, professional development and continuous improvement, with a shared commitment to achieving the best outcomes for children and families across Suffolk.

Empowering Everyone, As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions.

We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs.

We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career.

Reimagine the possibilities.

#LI-Hybrid

In return, you'll enjoy

  • up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
  • membership of a competitive Local Government Pension Scheme (LGPS)
  • travel, lifestyle, health and wellbeing benefits
  • performance‑related annual pay progression, in addition to an annual cost‑of‑living pay increase
  • training and encouragement to expand your knowledge
  • a variety of career development opportunities across our organisation
  • diverse and active staff networks
  • flexible working options, with the right to request flexible working from your first day
  • #J-18808-Ljbffr

Family Help Service Manager in Bury St Edmunds employer: Suffolk County Council

At Sendsory, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our team of Cognition and Learning Practitioners. Located in Ipswich, Suffolk, we offer competitive salaries, six training days per year, and the opportunity to make a meaningful impact on the lives of children with SEND. Our commitment to professional development and a child-focused culture ensures that every employee can grow and thrive while contributing to a nurturing educational setting.

Suffolk County Council

Contact Details:

Suffolk County Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Help Service Manager in Bury St Edmunds

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Suffolk County Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Suffolk County Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Suffolk County Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Suffolk County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Family Help Service Manager in Bury St Edmunds

Leadership Skills
Social Work Qualification
Current Social Work England Registration
Safeguarding Knowledge
Assessment and Case Management
Change Management
Service Improvement

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Suffolk County Council:Before hitting send, make sure to tailor your application specifically to Suffolk County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Suffolk County Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.