At a Glance
- Tasks: Monitor over 900 CCTV cameras and assist in crime reduction efforts.
- Company: Join West Suffolk Council, a top-rated district council for climate action.
- Benefits: Enjoy 25 days holiday, generous pension, and unique employee discounts.
- Other info: Dynamic role with a rolling shift pattern and excellent career growth opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: CCTV SIA licence preferred, but full training provided.
The predicted salary is between 28767 - 28767 £ per year.
West Suffolk Council are currently seeking a CCTV Operator to work in our control room in Bury St Edmunds operating over 900 CCTV cameras for various local towns along with monitoring alarms and operating the council's out of hours service. The role will provide a reactive and proactive CCTV monitoring service to assist with the council's commitment to the reduction of crime and disorder. You will be required to operate the equipment and cameras whilst complying with relevant legislation, the CCTV code of practice and all operational control room procedures.
What you will need:
- You will ideally be CCTV SIA licenced and have experience of working in a busy control room. However, full training will be provided.
- You will have excellent communication and interpersonal skills and be able to work as part of a team on a rolling four on, four off shift rota basis which includes days, nights, weekends, and bank holidays.
- Shift lengths vary between 8 and 12 hours depending on the day of the week.
- This post requires Police Vetting.
Our benefits include:
- Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval).
- Generous pension scheme – contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 16.4%.
- Life assurance – a payment of three times your annual salary.
- Access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services.
- Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary).
- Rail and bus staff discounts.
- A range of Health and Wellbeing initiatives including an employee assistance programme.
- Discounted membership at Abbeycroft Leisure centres.
- A culture of learning inspiring staff to focus on continuous learning.
- Modern office accommodation.
For an informal discussion and further information please contact Luke Porter, CCTV Manager on 01284 757340 or email luke.porter@westsuffolk.gov.uk.
Closing date: 13 September 2026.
CCTV Operator in Bury St Edmunds employer: Suffolk County Council
At Sendsory, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our team of Cognition and Learning Practitioners. Located in Ipswich, Suffolk, we offer competitive salaries, six training days per year, and the opportunity to make a meaningful impact on the lives of children with SEND. Our commitment to professional development and a child-focused culture ensures that every employee can grow and thrive while contributing to a nurturing educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Bury St Edmunds
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV Operator. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Suffolk County Council. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Suffolk County Council
Don’t forget to apply for the CCTV Operator role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Suffolk County Council.
We think you need these skills to ace CCTV Operator in Bury St Edmunds
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Suffolk County Council. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Suffolk County Council.
How to prepare for a job interview at Suffolk County Council
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Suffolk County Council.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Suffolk County Council.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Suffolk County Council.
