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- Tasks: Manage membership invoicing, renewals, and credit control while providing excellent service.
- Company: Join Suffolk Chamber of Commerce, the largest independent business organisation in the county.
- Benefits: Enjoy a competitive salary, pension, healthcare, and flexible working options.
- Other info: This part-time role offers great career growth and a supportive work environment.
- Why this job: Be part of a friendly team supporting Suffolk's business community and building strong relationships.
- Qualifications: Experience in financial administration and excellent organisational skills are essential.
The predicted salary is between 20800 - 26000 £ per year.
Suffolk Chamber of Commerce, the largest independent business organisation in the county, is looking for a part-time Membership Finance Administrator who will be responsible for the efficient administration of membership invoicing, renewals and credit control, while delivering a consistently high standard of service to our members. This is a part-time, permanent position of 22.5 hours per week based in Ipswich, Suffolk. This is an excellent opportunity for a highly organised and customer focused administrator to join a friendly, professional team and contribute directly to member retention and strong, long term relationships.
About the Role
As our Membership Finance Administrator, you will be responsible for monitoring outstanding membership payments and maintaining accurate debtor records. You will carry out structured and professional credit control activities at 30, 60 and 90 days, while also supporting the annual membership renewal and invoicing process. The role includes responding to member enquiries about invoices, renewals and payment methods, as well as maintaining accurate and confidential membership records within the CRM system. You will also communicate courteously and professionally with members, suppliers and colleagues. This position is well suited to someone who values detail, accuracy and collaboration, and who is confident and considerate when handling sensitive financial conversations.
What We Offer
We value our people as much as our members. Alongside a competitive salary of £26,000 pro-rated, we provide:
- Company pension and healthcare package
- 23 days holiday pro rata (rising to 27 days additional years' service)
- Extended paid leave over the Christmas break
- Flexible working opportunities
- A supportive, professional and friendly working environment
- Free onsite parking in Ipswich
About You
We're looking for a proactive and reliable Membership Finance Administrator with:
- Essential: Experience in financial administration, accounts receivable or credit control
- Excellent organisational skills and attention to detail
- A customer focused approach and confidence handling payment conversations
- Competent IT skills, including CRM systems and Microsoft Office
- Desirable: Knowledge of basic accounting or finance processes
- Experience using finance or membership management systems
Why Join Us
This is your chance to work at the heart of Suffolk's business community, supporting organisations of all sizes and contributing to the success and sustainability of Suffolk Chamber. You'll be part of a collaborative team that values professionalism, flexibility and doing the right thing for our members. If you're an experienced and motivated individual with a ‘can-do' attitude, we'd love to hear from you for the Membership Finance Administrator role.
There is no closing date for applications for the Membership Finance Administrator role, and the listing will be closed as soon as sufficient applicants have been received so candidates are advised to apply as soon as possible to avoid disappointment. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please.
Membership Finance Administrator (part time) in Suffolk employer: Suffolk Chamber of Commerce
Contact Detail:
Suffolk Chamber of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Finance Administrator (part time) in Suffolk
✨Tip Number 1
Get to know the company! Research Suffolk Chamber of Commerce and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling sensitive financial conversations, it’s crucial to be clear and confident. Role-play with a friend or family member to get comfortable discussing payment matters.
✨Tip Number 3
Prepare questions for your interview. Think about what you want to know regarding the role and the team dynamics. This shows that you’re proactive and engaged, which is exactly what they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen directly by the hiring team. Plus, it shows you’re tech-savvy and know how to navigate online platforms, which is a bonus for this role.
We think you need these skills to ace Membership Finance Administrator (part time) in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial administration and customer service. We want to see how your skills match the role of Membership Finance Administrator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your attention to detail and organisational skills, and how they’ll help us maintain strong relationships with our members.
Showcase Your IT Skills: Since we use CRM systems and Microsoft Office, it’s important to mention your proficiency with these tools. If you have experience with finance or membership management systems, definitely include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It makes the process smoother for both you and us, and ensures your application gets the attention it deserves. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at Suffolk Chamber of Commerce
✨Know Your Numbers
As a Membership Finance Administrator, you'll be dealing with invoicing and credit control. Brush up on your financial terminology and be ready to discuss your experience with accounts receivable and debtor management. This shows you’re not just familiar with the role but also confident in handling financial conversations.
✨Showcase Your Organisational Skills
This role requires excellent organisational skills and attention to detail. Prepare examples from your past work where you successfully managed multiple tasks or projects. Highlight how you maintained accurate records and ensured timely follow-ups on payments or renewals.
✨Customer Service is Key
Since you'll be interacting with members regularly, demonstrate your customer-focused approach. Think of instances where you resolved member enquiries or handled sensitive conversations professionally. This will show that you can maintain strong relationships while managing financial matters.
✨Familiarise Yourself with CRM Systems
The job mentions using CRM systems, so if you have experience with any specific software, be prepared to discuss it. If not, do a bit of research on common CRM tools used in finance administration. Showing that you’re tech-savvy will give you an edge in the interview.