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For Companies At a Glance
- Tasks: Manage membership invoicing, renewals, and credit control with a focus on member service.
- Company: Join the largest independent business organisation in Suffolk.
- Benefits: Competitive salary, pension, healthcare, flexible hours, and 23 days holiday pro rata.
- Other info: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Be part of a friendly team supporting local businesses and making a real impact.
- Qualifications: Experience in financial administration and excellent organisational skills required.
The predicted salary is between 26000 - 26000 £ per year.
Suffolk Chamber of Commerce, the largest independent business organisation in the county, is looking for a part-time Membership Finance Administrator who will be responsible for the efficient administration of membership invoicing, renewals and credit control, while delivering a consistently high standard of service to our members. This is a part-time, permanent position of 22.5 hours per week based in Ipswich, Suffolk. This is an excellent opportunity for a highly organised and customer focused administrator to join a friendly, professional team and contribute directly to member retention and strong, long term relationships.
About the Role
As our Membership Finance Administrator, you will be responsible for monitoring outstanding membership payments and maintaining accurate debtor records. You will carry out structured and professional credit control activities at 30, 60 and 90 days, while also supporting the annual membership renewal and invoicing process. The role includes responding to member enquiries about invoices, renewals and payment methods, as well as maintaining accurate and confidential membership records within the CRM system. You will also communicate courteously and professionally with members, suppliers and colleagues. This position is well suited to someone who values detail, accuracy and collaboration, and who is confident and considerate when handling sensitive financial conversations.
What We Offer
We value our people as much as our members. Alongside a competitive salary of £26,000 pro-rated, we provide:
- Company pension and healthcare package
- 23 days holiday pro rata (rising to 27 days additional years service)
- Extended paid leave over the Christmas break
- Flexible working opportunities
- A supportive, professional and friendly working environment
- Free onsite parking in Ipswich
About You
Essential
- Experience in financial administration, accounts receivable or credit control
- Excellent organisational skills and attention to detail
- A customer focused approach and confidence handling payment conversations
- Competent IT skills, including CRM systems and Microsoft Office
Desirable
- Knowledge of basic accounting or finance processes
- Experience using finance or membership management systems
Why Join Us
This is your chance to work at the heart of Suffolk's business community, supporting organisations of all sizes and contributing to the success and sustainability of the Suffolk Chamber. You'll be part of a collaborative team that values professionalism, flexibility and doing the right thing for our members. If you are an experienced and motivated individual with a can-do attitude, we would love to hear from you for the Membership Finance Administrator role.
Membership Finance Administrator (part time) employer: Suffolk Chamber of Commerce
Contact Detail:
Suffolk Chamber of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Finance Administrator (part time)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and membership sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the Suffolk Chamber of Commerce and understand their values and mission. Tailor your responses to show how your skills in financial administration and customer service align with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions related to finance and customer interactions, so you can confidently showcase your experience and approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at the Suffolk Chamber of Commerce.
We think you need these skills to ace Membership Finance Administrator (part time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Membership Finance Administrator position. Share specific examples of how you've handled invoicing or credit control in the past.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We value a friendly approach, especially since you'll be communicating with our members regularly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Suffolk Chamber of Commerce
✨Know Your Numbers
Brush up on your financial administration skills before the interview. Be ready to discuss your experience with invoicing, credit control, and any relevant software you've used. This will show that you understand the core responsibilities of the Membership Finance Administrator role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully managed multiple tasks or maintained accurate records. This will demonstrate your attention to detail, which is crucial for this position.
✨Customer Service is Key
Since the role involves handling member enquiries, be prepared to discuss how you approach customer service. Share specific instances where you resolved issues or communicated effectively with clients, showcasing your friendly and professional manner.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, make sure to mention it during the interview. If not, do a bit of research on common systems used in finance administration. Showing that you're proactive about learning can set you apart from other candidates.