Membership Finance Administrator (part time) in England

Membership Finance Administrator (part time)

Suffolk Chamber of Commerce, the largest independent business organisation in the county, is looking for a part-time Membership Finance Administrator who will be responsible for the efficient administration of membership invoicing, renewals and credit control, while delivering a consistently high standard of service to our members.

This is a part-time, permanent position of 22.5 hours per week based in Ipswich, Suffolk. This is an excellent opportunity for a highly organised and customer focused administrator to join a friendly, professional team and contribute directly to member retention and strong, long term relationships.

About the Role

As our Membership Finance Administrator, you will be responsible for monitoring outstanding membership payments and maintaining accurate debtor records. You will carry out structured and professional credit control activities at 30, 60 and 90 days, while also supporting the annual membership renewal and invoicing process. The role includes responding to member enquiries about invoices, renewals and payment methods, as well as maintaining accurate and confidential membership records within the CRM system. You will also communicate courteously and professionally with members, suppliers and colleagues. This position is well suited to someone who values detail, accuracy and collaboration, and who is confident and considerate when handling sensitive financial conversations.

What We Offer

We value our people as much as our members. Alongside a competitive salary of £26,000 pro-rated, we provide:

• Company pension and healthcare package
• 23 days holiday pro rata (rising to 27 days additional years service)
• Extended paid leave over the Christmas break
• Flexible working opportunities
• A supportive, professional and friendly working environment
• Free onsite parking in Ipswich

About You Essential

• Experience in financial administration, accounts receivable or credit control
• Excellent organisational skills and attention to detail
• A customer focused approach and confidence handling payment conversations
• Competent IT skills, including CRM systems and Microsoft Office

Desirable

• Knowledge of basic accounting or finance processes
• Experience using finance or membership management systems

Why Join Us

This is your chance to work at the heart of Suffolk’s business community, supporting organisations of all sizes and contributing to the success and sustainability of the Suffolk Chamber. You’ll be part of a collaborative team that values professionalism, flexibility and doing the right thing for our members.

If you are an experienced and motivated individual with a can‑do attitude, we would love to hear from you for the Membership Finance Administrator role.

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