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- Tasks: Manage contract administration and drive efficiency in a dynamic team environment.
- Company: Join Suez, a forward-thinking company committed to sustainability.
- Benefits: Enjoy flexible working, health programs, and continuous learning opportunities.
- Why this job: Make a real impact on creating a greener UK while developing your career.
- Qualifications: GCSEs or equivalent, excellent customer service skills, and Microsoft Office proficiency.
- Other info: Be part of an inclusive culture that values innovation and collaboration.
The predicted salary is between 24100 - 25700 £ per year.
Contract type Permanent
Working Pattern Full time
Location based Knowsley
Hours per week 37.5
Dates that interviews will take place W/C 20th October 2025
Salary £28,111 – £30,644
Summary of vacancy
Are you an experienced Administrator with excellent customer service skills and experience?
Then you can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we\’re making it happen.
At Suez, we\’re committed to making our world a more sustainable place – a highly complex challenge. That\’s why we need diverse and inspirational individuals to help us move forward. If you\’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
About The Role
What will I be doing?
- To manage the contract administration function to ensure the provision of an effective, efficient and compliant administrative service.
- To manage and monitor administrative efficiency in terms of staffing levels, achievement of deadlines, accuracy and speed of service delivery.
- To ensure that team of administrators have clearly defined tasks with appropriate deadlines set and enforced.
- To undertake regular Performance Development Discussions (PDD\’s) with the team.
- Manage and monitor performance against established Key Performance Indicators (KPIs).
- Development and implementation of Lean practices with a view to driving standardisation and consistency.
- To assist contract managers and senior management in the preparation of month end accounts, budgets and forecasts
- To provide support and training where required to contract administrators and others within the region.
- To ensure contract administrators operate established administrative processes and procedures are followed consistently and accurately.
- To work with the wider administrative function to assist in the development of new procedures to drive continuous improvement.
- To ensure policy and procedures are adhered to throughout all aspects of contract administration.
- To ensure that when new contracts are won, all administrative staff receive the required induction and training in SUEZ administrative processes and procedures.
- To drive a culture of full compliance and health and safety awareness amongst administrative staff and be responsible for the health and safety of the employees within their control.
- To liaise with contract managers and senior management regarding their administration requirements and standards of service on a regular basis.
- To constantly review the service of administration including staffing levels, operating procedures and methodologies with a view to continuous improvement.
- To compile management statistics as required for contract managers and senior management.
What are the qualifications required?
- Educated to GCSE standard or equivalent.
- NVQ level 2 Business Administration desirable.
- Excellent customer service and communication skills.
- Proficient in the use of Microsoft office.
Who We Are
Join us, and you\’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you\’ll play an important part in the essential work we are doing to build a sustainable future.
At Suez, we believe in investing in our people. You\’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone\’s voice is heard and valued, fostering innovation and collaboration.
We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you\’ll be contributing to a mission-critical role that makes a real difference in the world.
If you\’re ready to take on this challenge and be part of a team that\’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Closing Date 17/10/2025
Once we have sufficient applicants we withhold the right to close job vacancies early.
Locations
Senior Operations Administrator employer: Suez
Contact Detail:
Suez Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Suez, they’re all about sustainability, so show them how your skills can help drive that mission forward!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and being able to articulate your experience will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Suez.
We think you need these skills to ace Senior Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Administrator role. Highlight your relevant experience and skills, especially in administration and customer service. We want to see how you can contribute to our mission of creating a greener UK!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how your background makes you a perfect fit for our team. Let us know what drives you and how you can help us achieve our goals.
Showcase Your Skills: Don’t forget to highlight your proficiency in Microsoft Office and any other relevant tools. We’re looking for someone who can manage administrative tasks efficiently, so make sure we see those skills front and centre in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Suez
✨Know Your Stuff
Make sure you understand the role of a Senior Operations Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing contract administration and monitoring KPIs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your communication skills and ability to handle challenging situations effectively.
✨Be Ready to Discuss Continuous Improvement
The role involves driving continuous improvement and implementing Lean practices. Come prepared with ideas or examples of how you've contributed to process improvements in previous roles. This shows that you’re proactive and aligned with Suez's commitment to efficiency and sustainability.
✨Ask Thoughtful Questions
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. Inquire about the team dynamics, the company's approach to sustainability, or how they measure success in the administrative function. This not only shows your interest but also helps you gauge if the company is the right fit for you.