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For Companies At a Glance
- Tasks: Manage customer queries and promote services to enhance satisfaction.
- Company: Leading environmental services company committed to sustainability.
- Benefits: Competitive salary, potential bonuses, and inclusive work environment.
- Why this job: Join us to make a positive impact on customer experiences and the planet.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Diverse team culture that welcomes candidates from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
A leading environmental services company is seeking a Customer Service Representative to enhance customer experiences in Morden. The role involves managing customer queries, promoting services, and ensuring satisfaction.
The company values diversity and encourages candidates from all backgrounds to apply, providing an inclusive work environment. You will enjoy a competitive salary, a potential bonus, and benefits while contributing to a sustainable future.
Customer Support & Engagement Specialist in London employer: Suez
Contact Detail:
Suez Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Engagement Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations and keep customers happy!
✨Tip Number 3
Show your passion for sustainability! Research the company's initiatives and be ready to discuss how you can contribute to their mission during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track your progress and help you along the way!
We think you need these skills to ace Customer Support & Engagement Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support & Engagement Specialist role. Highlight your relevant experience in managing customer queries and promoting services, as this will show us you’re a great fit for enhancing customer experiences.
Show Your Passion for Sustainability: Since we’re all about contributing to a sustainable future, let your passion shine through in your application. Share any experiences or initiatives you've been involved in that align with environmental values, as this will resonate with our mission.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot. This will help us quickly see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Suez
✨Know the Company Inside Out
Before your interview, take some time to research the environmental services company. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in contributing to a sustainable future.
✨Prepare for Common Customer Queries
As a Customer Support & Engagement Specialist, you'll be handling various customer queries. Think about common issues customers might face and prepare your responses. Practising how to promote services while ensuring customer satisfaction will give you an edge during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to listen actively and respond clearly. Use examples from your past experiences where you successfully managed customer interactions, highlighting your problem-solving skills and empathy.
✨Embrace Diversity and Inclusion
Since the company values diversity, be prepared to discuss how you can contribute to an inclusive work environment. Share any experiences you have working with diverse teams or how you’ve supported inclusivity in previous roles. This will resonate well with the company's ethos.
