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For Companies At a Glance
- Tasks: Manage customer queries and promote services to enhance satisfaction.
- Company: Leading environmental services company committed to sustainability.
- Benefits: Competitive salary, potential bonuses, and inclusive work environment.
- Why this job: Join a diverse team and contribute to a sustainable future.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for personal growth in a supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A leading environmental services company is seeking a Customer Service Representative to enhance customer experiences in Morden. The role involves managing customer queries, promoting services, and ensuring satisfaction.
The company values diversity and encourages candidates from all backgrounds to apply, providing an inclusive work environment. You will enjoy a competitive salary, a potential bonus, and benefits while contributing to a sustainable future.
Customer Support & Engagement Specialist employer: Suez
Contact Detail:
Suez Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Engagement Specialist
✨Tip Number 1
Get to know the company! Research their values and mission, especially their focus on sustainability. This will help you tailor your conversations and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult queries or promote services. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which can really boost your chances of landing that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Support & Engagement Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support & Engagement Specialist role. Highlight your relevant experience in managing customer queries and promoting services, as this will show us you understand what we're looking for.
Show Your Passion: Let your enthusiasm for enhancing customer experiences shine through in your application. We want to see that you're genuinely excited about contributing to a sustainable future and making a difference in Morden.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team and the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll have access to all the latest updates about the position and our company.
How to prepare for a job interview at Suez
✨Know the Company Inside Out
Before your interview, do some homework on the environmental services company. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in contributing to a sustainable future.
✨Prepare for Common Customer Queries
As a Customer Support & Engagement Specialist, you'll be handling various customer queries. Think about common issues customers might face and prepare your responses. Practising how to promote services while ensuring customer satisfaction will give you an edge during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to listen actively and respond clearly. Use examples from past experiences where you successfully managed customer interactions, highlighting your problem-solving skills and empathy.
✨Embrace Diversity and Inclusion
Since the company values diversity, be prepared to discuss how your unique background or experiences can contribute to an inclusive work environment. Share any relevant experiences that showcase your ability to work with diverse teams and support varied customer needs.
