At a Glance
- Tasks: Support and develop volunteer initiatives while providing administrative assistance to the team.
- Company: Join Sue Ryder, a leading UK healthcare charity dedicated to end-of-life and bereavement care.
- Benefits: Enjoy flexible hours, 27 days holiday, staff discounts, and a supportive work culture.
- Other info: Remote role with occasional UK travel; perfect for students seeking meaningful part-time work.
- Why this job: Make a real impact by enhancing the volunteer experience in a compassionate environment.
- Qualifications: Passion for volunteering, strong communication skills, and IT literacy are essential.
The predicted salary is between 19100 - 21600 £ per year.
Volunteering Support and Development Officer
Job Sector:
Human Resources,Administration
£23874 - £27,000 pa pro rata plus competitive reward and benefit scheme
Employment Type:
Part Time
Hours of Work:
Part Time – 25 hours per week, flexible working hours
Ref No:
CB504026VSD
Closing Date:
22/07/2025
Volunteer Support and Development Officer
Homebased - remote working role, with occasional travel within the UK.
£23874 - £27,000 pa pro rata plus competitive reward and benefit scheme
Part Time – 25 hours per week, flexible working hours
Sue Ryder supports people at the most difficult times of their lives
Sue Ryder is incredibly lucky to have thousands of volunteers who passionately support our work providing end of life and bereavement care. Their kindness, skills and commitment play an invaluable role in helping us to drive the future of one of the largest and most recognisable UK healthcare charities so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people\'s homes and in the community.
Sue Ryder now has an exciting opportunity for a Volunteer Support and Development Officer who will work with the Retail Volunteer Team to provide and develop a high quality, efficient volunteer support service to our shops and volunteers.
Key responsibilities will include:
• Support and develop corporate volunteering, including ensuring that enquiries are dealt with quickly and efficiently, liaising with retail volunteer team and shop teams to place volunteers, and supporting the development of resources and providing the necessary admin support.
• Provide administrative and practical support to the internal ‘Connected Colleagues’ initiative.
• Provide a transparent, independent and empathetic service on the Volunteer helpline and support with the handling of volunteering enquiries
• Assist with Volunteer Case Logs on our internal logging system, ensuring accurate and timely entries
• Assist in the production of letters to Volunteers (both written and via email)
• Work closely with the Volunteer Team to shape, implement and coordinate delivery of volunteering initiatives at a national and regional level.
Key Skills:
• Experience and an interest in volunteering or being a volunteer or working with volunteers and an understanding of the needs of volunteers ideally in a retail environment
• Experience in supporting the design, development and roll out of volunteer initiatives and able to demonstrate a commitment to improving the experience of volunteers and the staff who work with them.
• Ability to tailor communication method and style to suit audience, and challenge views calmly, constructively and tactfully.
• Knowledge of good practice in volunteer management and an understanding of how to make volunteering accessible and inclusive.
• Excellent written and verbal communication skills. The ability to engage with a wide range of people face to face, by email, phone and via online meetings
• Experience of working with a team that are based in numerous locations across the country.
• IT Literacy. Must be confident and competent emailing, processing short reports in MS Excel and producing letters
The ideal candidate for this role will be passionate about volunteering and its impact. If this sounds like you, please have a look at the full job description. You might not have experience of everything on the job description. That’s fine; finding the right person is more important to us than ticking all the boxes.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.
Closing date: 22nd July
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting
Please follow the link below for more information on our commitment to diversity and inclusion –
https://www.sueryder.org/jobs/equity-diversity-inclusion
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Volunteering Support and Development Officer employer: Sue Ryder
Sue Ryder is an exceptional employer, offering a flexible part-time role as a Volunteering Support and Development Officer that allows you to make a meaningful impact in the lives of those facing end-of-life challenges. With a strong commitment to employee well-being, we provide a competitive benefits package, including generous holiday allowances, a supportive work culture, and opportunities for personal and professional growth within one of the UK's largest healthcare charities. Join us in our mission to ensure no one faces dying or grief alone, while enjoying the flexibility of remote working and occasional travel across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteering Support and Development Officer
✨Get Involved in Local HR Initiatives
Join local HR networks or volunteering organisations to meet professionals and get the inside scoop on opportunities. Attend workshops, seminars, or meetups, where you can mingle and showcase your passion for HR.
✨Tap into University Resources
If you’re a student or recent grad, leverage your university’s career services. They often have leads on volunteer positions tailored for students wanting to break into HR. Plus, your campus might host HR clubs or events where you can network with potential mentors.
✨Showcase Your Volunteer Experience
When applying for HR volunteer roles, highlight any previous experience—even if it’s not strictly HR-related. Skills in event management, conflict resolution, or communication are all gold for this industry, so don’t hold back!
✨Apply Through Our Platform
When you find volunteer HR roles, especially with organisations like Sue Ryder, make sure to apply through our website. It streamlines your application and ensures we can help you connect with the right opportunities!
We think you need these skills to ace Volunteering Support and Development Officer
Some tips for your application 🫡
Show Off Your People Skills:In HR, it's all about communication and understanding people. Make sure your CV highlights any experience you've had working with teams, resolving conflicts, or supporting colleagues. If you've organised events or trained others, we want to hear about it!
Display Your Commitment to Learning:As this is a volunteer role, companies like Sue Ryder will appreciate a clear indication of your motivation and willingness to learn. In your cover letter, mention why you're passionate about HR and what you hope to gain from the experience. Show us you’re eager to grow!
Highlight Relevant Coursework or Projects:If you've taken any courses related to HR—like psychology, management, or even specific HR certifications—make sure to list them. They show you're not just interested in HR; you're taking steps to build your knowledge. We love seeing candidates who are proactive!
Keep it Simple but Authentic:With volunteering, we often look for genuine personality traits over a flashy CV. Keep your application straightforward and sincere. Share a bit about your personal journey and why you want to volunteer at Sue Ryder. Authenticity goes a long way with us!
How to prepare for a job interview at Sue Ryder
✨Show Your Passion for People
Since you're applying for a volunteer role in human resources, enthusiasm for helping others is key. Share personal stories or experiences where you’ve supported people or resolved conflicts. This will show that you genuinely care about the role and the impact you can make at Sue Ryder.
✨Understand the Volunteer Space
Volunteer roles often focus on community engagement and support. Research how Sue Ryder engages their volunteers and ask about their initiatives. This insight will not only impress your interviewers but also help you connect your motivations with their mission.
✨Highlight Transferable Skills
You might not have extensive HR experience, but that's okay! Focus on skills like communication, empathy, and organisation. Think about times you’ve coordinated events or led a group project, as these experiences can showcase your abilities fitting into a volunteer HR position.
✨Prepare for Scenario Questions
You may encounter scenario-based questions specific to human resources, like how you would handle a conflict between volunteers or assist in recruitment for events. Practice responding to these types of questions, showcasing your problem-solving skills and how you’d apply them in a real-world context at Sue Ryder.
