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- Tasks: Lead a team providing online bereavement counselling and support to clients in need.
- Company: Sue Ryder offers compassionate care for those facing grief and end-of-life challenges.
- Benefits: Enjoy flexible working, generous holiday, pension scheme, and employee discounts.
- Why this job: Make a real impact by shaping innovative grief care in a supportive environment.
- Qualifications: Must be an accredited therapist with experience in online counselling and brief interventions.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 32000 - 36000 £ per year.
Team Leader – Online Bereavement Counselling Service
London
Remote
GBP 37,000 – 42,000
Be among the first applicants.
5 days ago
Team Leader – Online Bereavement Counselling Service
Location:
London
Job Sector:
Clinical Governance & Quality,Management & Executive,Health & Social Care
Employment Type:
Permanent
Hours of Work:
37.5 hours per week
Ref No:
HB****BEREAV25
Closing Date:
14/07/2025
Team Leader – Online Bereavement Counselling Service
Main location – Homebased
37.5 hours per week
£37,523 – £41,239 (depending on experience) plus competitive benefits
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters.
About you
Are you a self-motivated and experienced therapist with proven leadership and management skills? Would you like to work in a cutting-edge bereavement counselling service that is growing and developing to meet continuous demand for high quality professional counselling. We are entering an exciting phase of growth as we transition to a flexible support model offering both single-session therapy and up to six-session interventions. We are seeking a qualified and accredited BACP, UKCP or HCPC therapist (psychologist or counsellor) to deliver focused, outcome-informed grief support remotely.
• Qualification in Counselling, Psychotherapy or Psychology.
• Accredited member of BACP, UKCP or HCPC.
• Additional qualification of at least 80 hours study time in online counselling.
• Additional training in short term counselling models
You will have a strong clinical focus, the ability to work within brief interventions, and confidence in using outcome measures. All sessions are delivered online.
Join us in shaping innovative, compassionate grief care.
About the job
The main purpose of this position is to support the Clinical Services Manager in running the online bereavement counselling service and palliative care counselling service, providing level 3 NICE 2004, time limited, one to one online psychological therapy to clients. You will lead a team of online bereavement counsellors by providing clinical and operational support and management supervision. Some of the duties are;
• To support the Clinical Services Manager, Clinical Operations Manager and Head of Grief and Bereavement in the development, implementation and review of operational policies relating to the service
• To provide single-session therapy to individuals experiencing bereavement (national)
• To provide pre-death support to patients in our hospice communities and their families (local but online, remote)
• To contribute to the development of best practice within the service
• To maintain up to date knowledge of legislation, ethics, national and local
policies and procedures
• To drive continuous improvement activity, in particular carrying out auditing and
data collection and analysis
• To support the Clinical Services Manager to investigate counselling
incidents, complaints or safeguarding concerns
*For full role duties and responsibilities, please view the attached Job description*
Benefits
• Enhanced pay for unsociable hours
• Company pension scheme
• 27 days holiday – rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing
you want more than just a job, we want you.
Join the team and be there when it matters.
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Team Leader - Online Bereavement Counselling Service employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Online Bereavement Counselling Service
✨Tip Number 1
Familiarise yourself with the latest trends in online bereavement counselling. Understanding the nuances of remote therapy and how it differs from face-to-face sessions will give you an edge in discussions during the interview.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams, especially in a clinical or therapeutic setting, as this is crucial for the Team Leader position.
✨Tip Number 3
Showcase your understanding of clinical governance and quality assurance in counselling services. Being able to articulate how you would contribute to best practices and continuous improvement will demonstrate your commitment to high-quality care.
✨Tip Number 4
Prepare to discuss your approach to using outcome measures in therapy. This role requires a strong clinical focus, so being able to explain how you track and evaluate client progress will be beneficial in your interview.
We think you need these skills to ace Team Leader - Online Bereavement Counselling Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in bereavement counselling and leadership. Emphasise any qualifications you have, such as being an accredited member of BACP, UKCP, or HCPC, and include specific examples of your management skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing grief support and your understanding of the unique challenges faced by individuals experiencing bereavement. Mention how your background aligns with the role's requirements and your vision for leading the online counselling service.
Showcase Relevant Training: Highlight any additional training you have completed, especially in online counselling and short-term counselling models. This will demonstrate your commitment to professional development and your readiness to adapt to the evolving needs of the service.
Prepare for Potential Questions: Think about the types of questions you might be asked during an interview, particularly around your clinical focus and experience with brief interventions. Prepare thoughtful responses that reflect your expertise and approach to managing a team in a remote setting.
How to prepare for a job interview at Sue Ryder
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to supporting and developing team members.
✨Highlight Your Clinical Expertise
Make sure to discuss your qualifications and experience in bereavement counselling. Be ready to explain how your clinical focus aligns with the needs of the role and how you can contribute to the service's development.
✨Familiarise Yourself with Online Counselling
Since this role involves delivering therapy online, be prepared to discuss your experience with digital platforms. Share any specific training or techniques you've used in online counselling to reassure them of your capability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about potential challenges you might face in this role and how you would address them, particularly regarding client care and team management.
