Supporter Engagement & Contact Team Lead (Hybrid)

Supporter Engagement & Contact Team Lead (Hybrid)

Full-Time On-site
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Sue Ryder is seeking a proactive Supporter Services Team Leader to drive engagement and oversee a busy contact centre. You will manage a team delivering supporter care, handle complaints, and ensure GDPR compliance while working in a hybrid role with London office days.

The role focuses on operational excellence, KPI reporting and delivering strategic initiatives to support Sue Ryder’s mission and fundraising efforts.

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Supporter Engagement & Contact Team Lead (Hybrid) employer: \"Sue Ryder\"

Sue Ryder is an exceptional employer, offering a supportive work culture that prioritises staff development and collaboration within the palliative care sector. Located in Reading, the Duchess of Kent Hospice provides a unique opportunity to make a meaningful impact on patients' lives while benefiting from ongoing professional growth and a strong emphasis on leadership excellence.

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Contact Details:

\"Sue Ryder\" Recruitment Team