At a Glance
- Tasks: Help create a welcoming shop and assist customers with their purchases.
- Company: Join Sue Ryder, a leading charity retailer making a real difference.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive team environment.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a mission-driven team that supports communities and provides essential care.
- Qualifications: Great customer service skills and ability to lift stock.
Overview
As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock - which may involve lifting heavy goods or furniture.
Responsibilities
- To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
- Set high standards of merchandising and housekeeping, ensuring you and your colleagues\\\' health and safety is a priority.
- Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
Location and Working Arrangements
Swadlincote store, Sue Ryder Charity shop, Unit 6, Pipeworks Retail Park, Swadlincote DE11 9AA. 15 hours per week over 7 days. The earliest start is 8.45am. The latest finish is 5.15pm in most shops. Most retail roles involve weekend work.
Qualifications and Skills
- Excellent customer service skills.
- Comfortable working in a busy, fast-paced environment.
- Willingness and ability to move and lift stock, including heavy goods or furniture.
About Sue Ryder
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding to provide 2.7 million hours of expert medical, practical, bereavement and emotional support each year, in hospices, people\\\'s homes and in the community. We aim to ensure that everyone approaching the end of life or living with grief can access the support they need.
We have a varied presence on high streets across the country with boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you\\\'ll help inspire communities to provide more care for more people through innovation and collaboration on reducing, reusing and recycling. Your role contributes to drive income that funds our care and support services.
Recruitment and Benefits
We understand our people are our most important asset and strive to ensure you feel valued and included as part of a team. We offer a competitive benefits package including a company pension, 27 days holiday (rising to 33 with length of service plus bank holidays), enhanced maternity/paternity pay, enhanced sick pay, employee networks, and staff discounts. Other benefits include an inclusion passport, free period products, an Electric Vehicle Scheme, a Healthcare Cash Plan, Death in Service Benefit, and a comprehensive induction program with learning and development opportunities. Closing date: 19th Sept. Interview date: 30th Sept.
We actively encourage applications from people from all backgrounds to help us provide the best possible experience for service users and to make Sue Ryder a great place to work. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities, as they are currently underrepresented in our organisation.
Shop Assistant in Swadlincote employer: Sue Ryder
At Sue Ryder, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in our Swadlincote shop. With a strong focus on employee well-being, we provide a competitive benefits package, including generous holiday allowances and opportunities for personal growth through training and development. Join us in making a meaningful impact in the community while enjoying a fulfilling role that values your contributions and promotes teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Swadlincote
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Sue Ryder store and check out how things are run. This will help you understand the environment and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories during your chat will make you stand out as a candidate who truly cares about providing great service.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be ready to discuss how you work well with others. Mention any experiences where you've helped a colleague or contributed to a team goal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Sue Ryder family and making a difference in the community.
We think you need these skills to ace Shop Assistant in Swadlincote
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Highlight Your Team Spirit:We’re all about teamwork here at Sue Ryder. Make sure to mention any times you've worked well with others, especially in busy environments. It shows us you can thrive in our fast-paced shop!
Be Honest About Your Skills:If you're comfortable lifting stock or have experience with merchandising, shout about it! We appreciate honesty and want to know how your skills can help us keep the shop looking great.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sue Ryder
✨Know the Brand
Before your interview, take some time to research Sue Ryder and its mission. Understand their values and how they support the community. This will not only help you answer questions more effectively but also show your genuine interest in being a part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a customer or handled a difficult situation. This is crucial for a Shop Assistant role, so be ready to share these stories!
✨Demonstrate Team Spirit
As a Shop Assistant, you'll be working closely with colleagues. Be prepared to discuss how you work in a team environment. Share examples of how you've collaborated with others to achieve a common goal, especially in busy or fast-paced settings.
✨Be Ready for Physical Tasks
Since the role involves moving and lifting stock, it’s important to express your willingness and ability to handle physical tasks. You might even want to mention any relevant experience you have with similar duties, as this will reassure them that you're up for the job!
