At a Glance
- Tasks: Lead a team, drive sales, and inspire community engagement in our charity shop.
- Company: Join Sue Ryder, a leading charity supporting palliative care for over 70 years.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work-life balance.
- Other info: Inclusive workplace committed to diversity and personal growth opportunities.
- Why this job: Make a real difference while developing your leadership skills in a meaningful role.
- Qualifications: Experience in customer service and people management is essential.
The predicted salary is between 13.19 - 13.19 £ per hour.
- Shop Manager
- 20 Meeting House Precinct
- Ringwood
- BH24 1EY
- 30 hours per week inc weekends on rota - FTC - maternity cover
- £13.19 per hour
Become a part of our story.
Every sale in our 400+ shops helps fund specialist palliative and end-of-life care.
For over 70 years, we've supported people when it matters most - and we're looking for a Shop Manager to help us continue that work.
You’ll lead your team, inspire your community and drive income for our vital services, while championing creative ways to reduce, reuse and recycle.
We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off.
Bring your leadership skills to a role with real purpose.
You’ll be responsible for...
- Driving sales, income and performance against targets.
- Leading and motivating your team to deliver excellent customer and donor service.
- Building strong community relationships to generate quality donated stock.
- Recruiting, training and retaining a committed volunteer team.
- Maintaining high standards of merchandising, housekeeping and health & safety.
- Managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
- Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
The ideal candidate would be...
We’re looking for ambitious people who are motivated by making a real difference.
If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.
Come and join the team at our Ringwood shop
Selling a varied range of clothing, homeware, new goods and other items, our Sue Ryder Ringwood shop is the largest charity shop in the area.
- Minimum Essential Criteria
- Customer Service Experience
- People management experience (reviews/1:1/volunteer recruitment/team meetings)
- KPI and target experience
- Strong IT skills (Admin/emails/instant messaging/video calls)
- Organisational Skills
- Lone working experience
Desirable Criteria
- High street retail or charity retail managerial experience
- Health and Safety Knowledge
- Minimal Microsoft Office packages or equivalent
- High street retail/leisure/hospitality background
- Merchandising/Stock rotation
Benefits
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop. sueryder. org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
For more of our employee benefits please visit our website: www. sueryder. org/jobs/retail-careers/benefits/
- Interview date: 2nd Dec
- Our commitment to equity, diversity and inclusion
At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive.
We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.
As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview.
We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.
Shop Manager in Ringwood employer: \"Sue Ryder\"
Sue Ryder is an exceptional employer, offering a supportive work culture that prioritises staff development and collaboration within the palliative care sector. Located in Reading, the Duchess of Kent Hospice provides a unique opportunity to make a meaningful impact on patients' lives while benefiting from ongoing professional growth and a strong emphasis on leadership excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Ringwood
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Shop Manager in Ringwood
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to \"Sue Ryder\":Don’t forget to personalise your application for \"Sue Ryder\"! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at \"Sue Ryder\"
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that \"Sue Ryder\" offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at \"Sue Ryder\" and contribute positively during your temporary stint.
