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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain a vibrant shop environment.
- Company: Join Sue Ryder, a leading charity retailer making a difference in communities.
- Benefits: Earn £12.21 per hour, enjoy 27 days holiday, and receive staff discounts.
- Why this job: Be part of a team that supports vital care services while gaining retail experience.
- Qualifications: Customer service skills and a passion for helping others are essential.
- Other info: Flexible hours with a supportive and inclusive workplace culture.
The predicted salary is between 12 - 16 £ per hour.
As our new Shop Assistant, you will help us create a well‑presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. You may often be moving stock, which may involve lifting heavy goods or furniture.
Responsibilities
- Help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels, and stock planning.
- Set high standards of merchandising and housekeeping, ensuring you and your colleagues' health and safety is a priority.
- Manage effective stock processes to keep the shop well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns to promote the brand and national fundraising initiatives.
- Provide excellent customer service in a busy, fast‑paced environment.
- Cash handling and till operations.
- Basic IT skills (email, instant messaging, video calls).
- Organisational skills.
- Lone working experience.
Desirable Criteria
- High‑street retail, leisure or hospitality background.
- Experience with KPIs and targets.
- Team player.
- Merchandising and stock rotation experience.
Location & Hours
Unit 13 Bramley Shopping Centre, Lower Town Street, Bramley. 15 hours per week over 7 days (inc. weekends). Work starts at 8.45 am; we do not expect teams to work past 5.15 pm. We have Christmas Eve, Christmas Day, Boxing Day and New Years Day off.
Pay & Benefits
£12.21 per hour (starting 1 April 2026, rate increases to at least £12.71 per hour). Competitive benefits package: 27 days holiday rising to 33 days with length of service plus bank holidays (pro‑rata if part‑time). Company pension scheme. Staff discount with thousands of retailers. Refer a Friend scheme – £250 payment. Other benefits; please visit our careers website for the full list.
Commitment to Equity, Diversity and Inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we proudly support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and providing other accessibility support. Stairs to the toilet, kitchen and sort room are fully accessible.
Shop Assistant in Pudsey employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant in Pudsey
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop in and have a look around. Familiarise yourself with the layout, stock, and any promotions. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to highlight your ability to provide excellent service in a busy environment.
✨Tip Number 3
Show off your teamwork spirit! Be prepared to discuss how you’ve worked well with others in previous roles. Mention any experience you have with KPIs or targets, as this will resonate with the team-oriented culture at Sue Ryder.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you access to all the latest updates and opportunities at Sue Ryder, so you can stay in the loop!
We think you need these skills to ace Shop Assistant in Pudsey
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you're excited about working in retail, especially with Sue Ryder. Share any relevant experiences or skills that make you a great fit for the Shop Assistant role.
Highlight Customer Service Skills: We love candidates who can provide excellent customer service! Make sure to mention any past experiences where you've gone above and beyond for customers, as this is key to our shop environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our careers website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Sue Ryder
✨Know the Brand
Before your interview, take some time to research Sue Ryder and its mission. Understand their values and how they support the community. This will help you demonstrate your passion for the role and show that you're a great fit for their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for customers. This will highlight your ability to thrive in a busy, fast-paced environment.
✨Demonstrate Team Spirit
As a Shop Assistant, you'll be part of a team. Be ready to discuss how you work well with others and contribute to a positive team atmosphere. Share specific instances where you collaborated with colleagues to achieve a common goal.
✨Be Ready for Practical Questions
Expect questions related to stock management and merchandising. Brush up on your knowledge of stock rotation and pricing strategies. Being able to discuss these topics confidently will show that you understand the operational side of the role.