At a Glance
- Tasks: Assist customers, manage stock, and maintain a vibrant shop environment.
- Company: Join Sue Ryder, a leading charity retailer making a difference in communities.
- Benefits: Earn £12.21 per hour, enjoy 27 days holiday, and receive staff discounts.
- Other info: Flexible hours with a supportive and inclusive workplace culture.
- Why this job: Be part of a team that supports vital care services while gaining retail experience.
- Qualifications: Customer service skills and a passion for helping others are essential.
The predicted salary is between 12 - 16 £ per hour.
As our new Shop Assistant, you will help us create a well‑presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. You may often be moving stock, which may involve lifting heavy goods or furniture.
Responsibilities
- Help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels, and stock planning.
- Set high standards of merchandising and housekeeping, ensuring you and your colleagues' health and safety is a priority.
- Manage effective stock processes to keep the shop well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns to promote the brand and national fundraising initiatives.
- Provide excellent customer service in a busy, fast‑paced environment.
- Cash handling and till operations.
- Basic IT skills (email, instant messaging, video calls).
- Organisational skills.
- Lone working experience.
Desirable Criteria
- High‑street retail, leisure or hospitality background.
- Experience with KPIs and targets.
- Team player.
- Merchandising and stock rotation experience.
Location & Hours
Unit 13 Bramley Shopping Centre, Lower Town Street, Bramley. 15 hours per week over 7 days (inc. weekends). Work starts at 8.45 am; we do not expect teams to work past 5.15 pm. We have Christmas Eve, Christmas Day, Boxing Day and New Years Day off.
Pay & Benefits
£12.21 per hour (starting 1 April 2026, rate increases to at least £12.71 per hour). Competitive benefits package: 27 days holiday rising to 33 days with length of service plus bank holidays (pro‑rata if part‑time). Company pension scheme. Staff discount with thousands of retailers. Refer a Friend scheme – £250 payment. Other benefits; please visit our careers website for the full list.
Commitment to Equity, Diversity and Inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we proudly support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and providing other accessibility support. Stairs to the toilet, kitchen and sort room are fully accessible.
Shop Assistant in Pudsey employer: Sue Ryder
Sue Ryder is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive while making a meaningful impact in their communities. With competitive pay, generous holiday allowances, and a commitment to employee growth, you will be part of a team that not only values your contributions but also prioritises your well-being and development. Located in the vibrant Bramley Shopping Centre, this role provides the unique opportunity to engage with customers and support vital charitable initiatives, all while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Pudsey
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sue Ryder, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shop Assistant in Pudsey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sue Ryder that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sue Ryder will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sue Ryder and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sue Ryder
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sue Ryder, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sue Ryder!
