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- Tasks: Lead digital projects and enhance user experience across websites and services.
- Company: Sue Ryder, a compassionate organisation supporting those facing grief and end-of-life challenges.
- Benefits: Generous holiday allowance, pension scheme, and flexible working options.
- Other info: Opportunity for professional growth in a dynamic, mission-driven team.
- Why this job: Make a meaningful impact while managing innovative digital projects in a supportive environment.
- Qualifications: Experience in digital project management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
22.5 hours per week – 12 months fixed term mat cover
London/Hybrid (within M25) or London / Remote
There when it matters
Sue Ryder is looking for a Website and Digital Projects Manager to lead the development and continuous improvement of our digital platforms, bringing innovation and best practice to life across our websites and digital services.
In this role, you will manage digital projects from concept through to launch — working across healthcare, fundraising and retail teams to deliver user-centred products that support income generation and service delivery. You will oversee the ongoing development of sueryder.org and Grief Guide, managing agency relationships, championing the user experience and ensuring our digital offer is data-informed and continually optimised.
Reporting to the Senior Digital Manager and line managing our Digital Officer, you will act as the key point of contact between Sue Ryder and external suppliers, setting up project groups, managing budgets and driving collaborative working across the organisation. This is an exciting opportunity for an experienced digital project manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About You
- Confident CMS user (Wagtail desirable) with a strong understanding of digital communications best practice
- Experience monitoring user journeys and using insight tools including GA4 to inform continuous improvement
- Knowledge of GDPR legislation and its application across digital services, including confidential healthcare delivery
- Line management experience and the ability to develop and support colleagues
- Highly organised, with the ability to manage competing priorities and problem-solve creatively
- Excellent written and verbal communication skills
- Significant experience project managing digital development projects from conception through to launch
- A high level of digital literacy with experience of working with complex online platforms, alongside an understanding of hosting, UX and SEO considerations
- Demonstrable experience of collaborating with digital agencies and external suppliers
- Experience running change management processes, including stakeholder communication and training
- Experience running design sprints for product development
- Experience working in a bereavement support environment
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Interviews: CV’s reviewed as received. We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service
Website and Digital Projects Manager in London employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website and Digital Projects Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital space, especially those who might know someone at Sue Ryder. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects, make sure to highlight it during interviews. Bring examples of how you’ve improved user experiences or managed successful digital projects.
✨Tip Number 3
Prepare for the interview by researching Sue Ryder’s digital platforms. Familiarise yourself with their websites and think about how you could enhance them. This shows you’re genuinely interested and ready to contribute!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Website and Digital Projects Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Website and Digital Projects Manager. Highlight your experience with digital projects, user-centred design, and any relevant tools like GA4. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital projects and how you can make a difference at Sue Ryder. Be sure to mention your understanding of GDPR and your experience in managing digital teams.
Showcase Your Project Management Skills: In your application, give us examples of digital projects you've managed from start to finish. We love seeing how you've collaborated with teams and external suppliers, so don't hold back on those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy to do!
How to prepare for a job interview at Sue Ryder
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital platforms and project management tools. Familiarise yourself with Wagtail, GA4, and the latest trends in user experience. Being able to discuss these confidently will show that you're the right fit for the role.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've managed digital development from start to finish. Highlight your ability to collaborate with teams and external suppliers, and how you’ve used data to inform decisions. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand the User Journey
Be ready to discuss how you monitor user journeys and implement improvements based on insights. Bring examples of how you've used analytics to enhance user experience, as this is crucial for the role. It shows you’re data-informed and user-centred in your approach.
✨Communicate Clearly and Confidently
Since excellent communication is key, practice articulating your thoughts clearly. Prepare to explain complex concepts in simple terms, especially when discussing GDPR and its implications. This will help you connect with the interviewers and showcase your verbal skills.