At a Glance
- Tasks: Lead a team to drive sales and support vital services in our community.
- Company: Join Sue Ryder, a charity with over 70 years of impactful service.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work-life balance.
- Other info: Flexible shifts, training opportunities, and a commitment to inclusivity.
- Why this job: Make a real difference while developing your leadership skills in a meaningful role.
- Qualifications: Retail experience and a passion for community engagement are essential.
The predicted salary is between 18900 - 23100 £ per year.
Every sale in our 400+ shops helps fund specialist palliative and end-of-life care.
For over 70 years, we\'ve supported people when it matters most - and we\'re looking for a Shop Supervisor to help us continue that work.
You\'ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.
We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year\'s Day off.
Bring your leadership skills to a role with real purpose.
- You\'ll be responsible for…
- As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
- Support and motivate the team to provide excellent service to customers and donors.
- Building strong community relationships to generate quality donated stock.
- Help Recruit, train and retain a committed volunteer team.
- Support in maintaining high standards of merchandising, housekeeping and health & safety.
- Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
We\'re looking for ambitious people who are motivated by making a real difference.
If you\'re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you\'ll fit right in., As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview.
We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop. sueryder. org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- #J-18808-Ljbffr
Shop Supervisor in Greatham employer: \"Sue Ryder\"
Sue Ryder is an exceptional employer, offering a supportive work culture that prioritises staff development and collaboration within the palliative care sector. Located in Reading, the Duchess of Kent Hospice provides a unique opportunity to make a meaningful impact on patients' lives while benefiting from ongoing professional growth and a strong emphasis on leadership excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Greatham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like \"Sue Ryder\", so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like \"Sue Ryder\"!
We think you need these skills to ace Shop Supervisor in Greatham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at \"Sue Ryder\", customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at \"Sue Ryder\" and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show \"Sue Ryder\" that you’re ready to jump in and contribute right away!
How to prepare for a job interview at \"Sue Ryder\"
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
