Integrated Community Care Manager in Gloucester

To provide clinical and operational leadership and management of community-based clinical and wellbeing services, ensuring the safe, effective and compassionate delivery of care to people and their families in the community and in‑reach to the inpatient unit as appropriate. The post holder is responsible for delivery of community services within clinical governance frameworks set by the Head of Clinical Services, working collaboratively with inpatient services to ensure continuity of care across pathways.

Working together with the Head of Clinical Services, the role holder will be responsible for ongoing review of service performance and managing progress against agreed outcomes; building strong relationships within the local clinical teams and across the wider healthcare system to maximise impact of the services; and developing, implementing and reviewing ways of working in line with population and business need.

• Clinical and operational leadership and management
• Day to day management of integrated community team (which may include CNS, Hospice at Home, wellbeing and community support and therapy teams).
• Clinical Quality and Governance
• Ensure services are delivered in line with agreed care standards, policies and procedures; implement audit activity and quality improvement actions agreed by HoCS.
• Integrated care development
• Work collaboratively with ward manager and inpatient teams to ensure integrated care; represent community services in local operational forums as required; work with Primary Care Networks (PCNs) and other external stakeholders to deliver integrated service models, fostering positive collaboration.

Essential Minimum Criteria

• Registered nurse.
• Relevant degree or equivalent experience.
• Supervision qualification or relevant experience.
• Evidence of leadership and management development.
• Evidence of continued professional development.
• Significant experience leading community or out‑of‑hospital clinical services.

Desirable Criteria

• Evidence of operational leadership and people management skills (including volunteers).
• Experience implementing service change within agreed governance frameworks.
• Understanding of palliative and end‑of‑life care in community settings (including a knowledge and experience of Advanced Care Planning).
• Experience working across organisational boundaries.
• Excellent communication and relationship‑building skills.
• Knowledge of health systems in England, including the NHS 10 Year Plan.
• Proven knowledge of developing and implementing effective services, working alongside partner organisations, particularly across community teams.
• Ability to work both autonomously and with others, demonstrate initiative and possess advanced communication, good attention to detail and strong organisational skills.
• Experience of working with diverse communities and building engagement to reduce health inequalities.

Employer

Sue Ryder Leckhampton Court Hospice, Leckhampton Court, Cheltenham is Gloucestershire's only inpatient unit for specialist palliative care. We support people aged 18 and over who are living with life‑limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support. We provide care on our inpatient unit, virtually and in person through our community hub and in people's home through our Hospice at Home service.

Location: Church Rd, Leckhampton, Cheltenham GL53 0QJ

Contract: 37.5 hours per week.

Salary: £43,359 – £52,913 (plus continuation of NHS pension and additional benefits).

Benefits:

• Company pension scheme.
• 27 days holiday – rising to 33 with length of service – plus bank holidays.
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals.
• Staff discount of 10% on new goods.
• Structured induction programme and learning and development opportunities.