At a Glance
- Tasks: Create a welcoming shop environment and assist customers with their purchases.
- Company: Join Sue Ryder, a leading charity retailer making a real difference in communities.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work culture.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Be part of a team that generates vital funds for essential care services.
- Qualifications: Customer service experience and basic IT skills are essential.
The predicted salary is between 26400 - 26400 £ per year.
Location: Sue Ryder Charity shop, East Side Retail Park, Aberford Rd, East Garforth LS25 2GE
Hours: 22.5 Hours per week over 7 days
Pay: £12.71 per hour plus rewards & benefits
Key Information: Be there when it matters. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support each year to hospices, homes and the community. As part of the retail team, you'll help inspire communities to provide more care and contribute to generating income that funds essential services.
Responsibilities
- Help create a well‑presented shop where customers receive great service.
- Sort and size stock, and be on hand to assist customers with purchases.
- Move stock, which may involve lifting heavy goods or furniture.
- Maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels, and stock planning.
- Set high standards of merchandising and housekeeping, ensuring health and safety is a priority.
- Manage effective stock processes to keep the shop merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador, supporting in‑store campaigns to promote the brand and national fundraising initiatives.
Minimum Essential Criteria
- Customer Service Experience
- Cash Handling/Till work
- Basic IT skills (emails/instant messaging/video calls)
- Organisational Skills
- Lone working experience
Desirable Criteria
- High street retail/leisure/hospitality background
- KPI and target experience
- Team Player
- Merchandising/Stock rotation
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme – £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities
- Access to Employee support programme
Our Commitment to Equity, Diversity and Inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we offer the ‘Offer an Interview’ scheme. We use inclusive recruitment practices, including offering remote interviews where needed. If you require support during the application or interview process, please email.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. Join the team and be there when it matters.
Shop Assistant in Garforth employer: Sue Ryder
Sue Ryder is an exceptional employer, offering a supportive and inclusive work environment where every team member plays a vital role in generating funds for essential care services. With competitive benefits such as 27 days of holiday, a company pension scheme, and opportunities for personal development, employees are encouraged to grow within the organisation while making a meaningful impact in their community. Located in East Garforth, our charity shop fosters a culture of teamwork and community spirit, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Garforth
✨Tip Number 1
Get to know the shop! Before your interview, pop into the Sue Ryder shop and check out the vibe. Chat with the staff if you can; it shows you're genuinely interested and gives you a feel for the team culture.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. We want to see that you can create a welcoming atmosphere for our shoppers.
✨Tip Number 3
Be ready to talk about teamwork! Highlight experiences where you've worked well with others, especially in busy environments. We love team players who can help keep the shop running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our commitment to diversity and inclusion right there.
We think you need these skills to ace Shop Assistant in Garforth
Some tips for your application 🫡
Show Your Passion for Charity:When writing your application, let us know why you're excited about working in a charity shop. Share any personal experiences or connections you have with Sue Ryder's mission to provide care and support.
Highlight Relevant Experience:Make sure to mention any customer service experience or cash handling skills you've got. We want to see how your background fits with the role of Shop Assistant, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Sue Ryder.
How to prepare for a job interview at Sue Ryder
✨Know the Mission
Before your interview, take some time to understand Sue Ryder's mission and values. Familiarise yourself with how the charity supports the community and the impact of their work. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Shop Assistant, customer service is key. Prepare examples from your past experiences where you've provided excellent service or resolved issues. Be ready to discuss how you can create a welcoming environment for customers and handle transactions smoothly.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share instances where you've collaborated with others to achieve a common goal, especially in retail or hospitality settings. Emphasising your teamwork skills will resonate well with the hiring team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community initiatives or how they measure success in terms of stock management. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
