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- Tasks: Lead a charity shop, manage volunteers, and drive sales while ensuring great customer service.
- Company: Join Sue Ryder, a top charity retailer in the UK, making a real difference in people's lives.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work environment with flexible hours.
- Why this job: Be part of a winning team that values community, innovation, and personal growth.
- Qualifications: Retail management experience, strong leadership skills, and a positive attitude are essential.
- Other info: Work only 1 in 2 weekends and enjoy every Christmas off!
Shop Manager at Sue Ryder Charity shop, 72 Essex Rd, Islington, London N1 8LT
37.5 hours per week over 7 days £11.79 per hour + rewards & Benefit Scheme Plus London waiting @ £1,500 pa.
Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.
We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don’t expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.
Our Sue Ryder Islington charity shop offers a huge variety of clothing for women, men and children, and bric-a-brac at affordable prices. New stock is put out each day, multiple times, so something new can be found for everyone. We are conveniently set in the heart of Essex Road in Islington, near several other local popular shops.
About you
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Islington shop and contribute to the work we do across Sue Ryder!
To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.
Other responsibilities include:
- As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets.
- Lead your team to deliver great customer service to our donors and customers.
- Work with the local community to generate sufficient donated stock to drive sales.
- Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
- Set high standards of merchandising and housekeeping, ensuring you and your team's health and safety is a priority.
- Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
- Manage effective stock processes through the Epos operation.
Competitive Benefits Package:
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals - and lots more.
Please visit our careers website for the full list.
Closing date: 8th August Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting us.
Please follow the link below for more information on our commitment to diversity and inclusion.
Floating Shop Manager employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Shop Manager
✨Tip Number 1
Familiarise yourself with Sue Ryder's mission and values. Understanding the charity's goals will help you align your answers during interviews and demonstrate your passion for their cause.
✨Tip Number 2
Network with current or former employees of Sue Ryder. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare examples of your leadership experience, especially in managing teams and driving sales. Be ready to discuss how you've successfully engaged with volunteers and the community in previous roles.
✨Tip Number 4
Showcase your understanding of retail operations, particularly in stock management and merchandising. Being able to discuss specific strategies you've used to optimise these areas will set you apart from other candidates.
We think you need these skills to ace Floating Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in charity shops or similar environments. Emphasise your leadership skills and any achievements in driving sales or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your understanding of Sue Ryder's mission. Mention specific examples of how you've successfully managed teams and improved customer service in previous roles.
Highlight Community Engagement: Since the role involves working with the local community, include any past experiences where you have successfully engaged with local stakeholders or generated donations. This will demonstrate your ability to drive stock and sales.
Showcase Your IT Skills: Given the importance of financial and IT administration in this role, mention any relevant software or systems you are familiar with, especially if you have experience with Epos operations or stock management systems.
How to prepare for a job interview at Sue Ryder
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for working in a charity shop. Highlight any previous experience you have in retail, especially in a charity context, and discuss why supporting a cause like Sue Ryder is important to you.
✨Demonstrate Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others while achieving sales targets.
✨Understand the Community Impact
Research Sue Ryder's role in the community and be ready to discuss how you can contribute to generating stock donations and engaging with local residents. Show that you understand the importance of community involvement in driving sales.
✨Prepare for Financial and IT Questions
Since the role involves financial administration and stock management, brush up on your knowledge of retail finance and any relevant IT systems. Be prepared to discuss how you would manage stock processes and ensure effective merchandising.