Ward Manager in Coventry

Sue Ryder Wheatfields Hospice is in the heart of Headingley, Leeds. We provide expert palliative care at a time when people need this the most. We support you when you are living with a life-limiting condition, and also help your loved ones and family.

We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support. We are able to provide care in our inpatient unit and our CNS team are on hand to visit people and provide care for people in their own home.

About you

• You should be a Registered Nurse with specialist palliative care experience, and preferably hold a post-registration qualification (or working towards) in Palliative Care.
• You will have experience of caring for individuals with specialist palliative care needs, managing teams and experience in staff development, education and clinical effectiveness.
• Proven experience of leading and managing clinical teams.
• Experience of managing a process of change and supporting people through that change.
• Knowledge of best clinical practice for the client group.
• Working knowledge of current legislation within the healthcare sector.
• Proven skills in leading, building and influencing a team in a clinical setting.
• Demonstrable experience of practising in a self-directed and highly motivated way.
• Negotiation and conflict management skills.

Essential Minimum Criteria:

• NMC registered and experience managing clinical operations.
• Skilled in developing accessible policies and adjustments.
• Effective leadership and inclusive communication.
• Commitment to quality, safety, and dignity.

Desirable Criteria:

• Experience leading CQC inspections or audit preparation.
• Formal leadership or coaching qualification.

About the Role

We are seeking a kind, compassionate and highly motivated professional to lead, develop and support our In-patient unit. We are looking for someone who has significant palliative care experience, can demonstrate excellent communication skills, motivate teams through change and ensure evidence based practice in the field of palliative care.

In consultation with the Head of Clinical Services, assess potential service users in liaison with Health and/or Social Services commissioners. Ensure that all service users (or when they are not able, relatives) are given the opportunity to participate fully in the care planning process.

Responsible for ensuring adequate and appropriate daily staff cover by planning an effective duty rota and participating in the provision of out-of-hours clinical support. Responsible to maintain effective communication and liaison with other departments in the Service and Sue Ryder.

To liaise and communicate with other health and social care professionals in Sue Ryder and outside agencies in the planning and delivery of service user care, including junior doctors on placement.

To understand and apply a legal policy that supports the identification of vulnerable adults, being aware of statutory vulnerable adult health procedures and local guidance. Furthermore, to assess the impact of policy implementation on care delivery.

Benefits

• Enhanced pay for unsociable hours (IF APPLICABLE).
• Company pension scheme.
• Continuation of NHS pension (terms and conditions apply) (IF APPLICABLE).
• 27 days holiday – rising to 33 with length of service plus bank holidays.
• NHS annual leave honoured (terms and conditions apply) (IF APPLICABLE).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Electric Vehicle Scheme.
• Healthcare Cash plan, to claim back costs of routine healthcare.
• Death in Service benefit.
• Staff discount of 10% on new goods online at shop.sueryder.org.
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website: www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

If you require support to complete an application or participate fully in the interview process, please email recruitment@sueryder.org.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.