Charity Shop Volunteer

Charity Shop Volunteer

Cheltenham Volunteer No home office possible
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Sue Ryder

At a Glance

  • Tasks: Engage with customers, sort donations, and maintain shop displays.
  • Company: Sue Ryder is a leading UK charity retailer supporting those in need.
  • Benefits: Enjoy a volunteer discount and gain valuable skills while making friends.
  • Why this job: Make a difference in your community while gaining experience in a friendly environment.
  • Qualifications: Must be 18+, enthusiastic, reliable, and a team player.
  • Other info: Taster sessions available to meet the team and explore the role.

Charity Shop Volunteer

Be there when it matters as a Sue Ryder Volunteer.

As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.

The role:
Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:

  1. Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid
  2. Sorting, labelling, pricing of stock
  3. Greeting and helping customers
  4. Serving customers on the till (training provided)
  5. Maintaining shop displays, re-stocking
  6. Light cleaning/tidying duties to keep the shop inviting and well presented

More bespoke roles may include:

  1. PAT testing
  2. Upcycling
  3. Social media and photography

About you:

  1. Enjoy helping and engaging with customers
  2. Be enthusiastic and pro-active
  3. Have the ability to work as part of a team
  4. Be reliable

Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.

We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.

Please note – we do have a minimum age requirement in our shops of 18.

About Sue Ryder:
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people\’s homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*

If you have any questions, please contact our team at
volunteer.recruitment@sueryder.org
or visit:
www.sueryder.org
#J-18808-Ljbffr

Charity Shop Volunteer employer: Sue Ryder

Sue Ryder is an exceptional employer, offering a fulfilling volunteer experience in a supportive and inclusive environment. As a Charity Shop Volunteer, you will not only gain valuable skills and make lasting friendships but also contribute to vital services that support individuals facing end-of-life challenges. With a strong commitment to diversity and community engagement, Sue Ryder fosters a culture where every volunteer is valued and empowered to make a difference.
Sue Ryder

Contact Detail:

Sue Ryder Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Charity Shop Volunteer

✨Tip Number 1

Get to know the Sue Ryder mission and values. Understanding what the charity stands for will help you connect with the team and show your genuine interest in their work during any informal chats or taster sessions.

✨Tip Number 2

Engage with the local community. Attend local events or visit the shop beforehand to meet staff and customers. This will give you a feel for the environment and help you build rapport with the team.

✨Tip Number 3

Be proactive in showcasing your enthusiasm. When you meet the team, express your eagerness to contribute and learn. Share any relevant experiences that highlight your customer service skills or teamwork.

✨Tip Number 4

Consider volunteering for a specific role that matches your skills, like social media or photography. Tailoring your approach to these bespoke roles can make you stand out as a candidate who is ready to add value.

We think you need these skills to ace Charity Shop Volunteer

Customer Service Skills
Teamwork
Communication Skills
Reliability
Enthusiasm
Proactivity
Attention to Detail
Organisational Skills
Basic Cash Handling
Ability to Engage with Diverse Groups
Light Cleaning and Maintenance Skills
Sorting and Pricing Skills
Social Media Awareness
Photography Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what Sue Ryder is looking for in a Charity Shop Volunteer. Highlight the key responsibilities and skills required, such as customer engagement and teamwork.

Tailor Your CV: Make sure your CV reflects your enthusiasm for volunteering and any relevant experience. Include any previous volunteer work, customer service roles, or skills that align with the responsibilities mentioned in the job description.

Craft a Personal Statement: Write a personal statement that showcases your passion for helping others and your commitment to the values of Sue Ryder. Mention why you want to volunteer specifically with them and how you can contribute to their mission.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Sue Ryder

✨Show Your Enthusiasm

Make sure to express your passion for helping others during the interview. Share any previous volunteer experiences or customer service roles that highlight your enthusiasm for engaging with people.

✨Demonstrate Team Spirit

Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share examples of how you've successfully worked in a team environment and contributed to a positive atmosphere.

✨Understand the Charity's Mission

Familiarise yourself with Sue Ryder's mission and values. Being able to articulate why their work is important to you will show your commitment and alignment with their goals.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This could include inquiries about the training process, the types of tasks you'll be involved in, or how the team supports each other. It shows your genuine interest in the role.

Charity Shop Volunteer
Sue Ryder
Location: Cheltenham
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