Admissions & Discharge Coordinator
Admissions & Discharge Coordinator

Admissions & Discharge Coordinator

Cheltenham Part-Time 27000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead admissions and discharge processes, ensuring quality care for patients.
  • Company: Join Sue Ryder, Gloucestershire's only inpatient unit for specialist palliative care.
  • Benefits: Enjoy enhanced pay, generous holiday, and a supportive work environment.
  • Why this job: Make a real impact in end-of-life care while developing your skills in a compassionate setting.
  • Qualifications: Experience in palliative care, strong communication skills, and clinical leadership abilities required.
  • Other info: Flexible hours with a focus on diversity and inclusion in the workplace.

The predicted salary is between 27000 - 32000 £ per year.

Admissions and Discharge Coordinator

Sue Ryder Leckhampton Court Hospice
Church Rd, Leckhampton, Cheltenham GL53 0QJ
7.5 Hours per week (Every Friday)
£32,322 - 36,428 per annum pro rata

Be there when it matters

There has never been a more important time to provide high quality, specialist end-of-life care to support patients and their families.

About us

Our hospice is Gloucestershire's only inpatient unit for specialist palliative care. You can also be cared for in your own home, or receive virtual support from our day hospice and outpatient services in the comfort and safety of your own home. We will help you live the best life you possibly can.

About you

  • Experience in understanding the needs of service users in palliative care/long-term conditions.
  • Clinical leadership skills.
  • Able to quickly respond to problems, including identifying and implementing solutions.
  • An ability to use own initiative in unsupervised settings.
  • An ability to provide teaching and mentorship.
  • Effective verbal and written communication skills, including an ability to communicate difficult messages.

About the role

We have an exciting new vacancy for an Admissions and Discharge Coordinator to support the hospice. This role is to lead on improving and sustaining our admissions and flow in the hospice across community and the ward. It is to work with stakeholders in the hospital, community and the hospice from clinical staff through to executives in the ICB and beyond. Elements of the role are to review the referrals and triage as well, working with the Doctors and Nurses in Charge to manage this independently. A further part of the role is to work within discharge planning, we are a short stay service, so it is to continually review our key quality indicators and develop good discharge processes with the teams.

  • The post holder will need to provide clinical leadership, mentor and supervision of junior staff (no line management).
  • Responsible for fostering and managing good relationships with internal and external stakeholders, including meetings and coordination off site.
  • Acting as a key co-ordinator for admissions and discharges, supporting workflows to improve these areas.
  • Responsible for actively leading, directing, supporting, and facilitating the identification of service users and increasing our reach, by project leading the admissions and operations work group.
  • Ensuring all people have an active preferred place of care and death and their needs are met.

Benefits

  • Enhanced pay for unsociable hours
  • Company pension scheme
  • Continuation of NHS pension (T&Cs apply)
  • 27 days holiday - rising to 33 with length of service plus bank holidays
  • NHS annual leave honoured (T&Cs apply)
  • Enhanced maternity and paternity pay
  • Enhanced sick pay
  • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
  • Staff discount of 10% on new goods online at shop.sueryder.org
  • Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing.

Admissions & Discharge Coordinator employer: Sue Ryder

Sue Ryder Leckhampton Court Hospice is an exceptional employer dedicated to providing high-quality, specialist end-of-life care in a supportive and inclusive environment. With a strong focus on employee growth, we offer extensive training opportunities, enhanced benefits including generous holiday allowances and pension schemes, and a vibrant work culture that values diversity and collaboration. Join us in making a meaningful impact in the lives of patients and their families while enjoying the unique advantages of working in Gloucestershire's only inpatient unit for specialist palliative care.
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Contact Detail:

Sue Ryder Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Admissions & Discharge Coordinator

✨Tip Number 1

Familiarise yourself with the specific needs of palliative care and long-term conditions. Understanding the nuances of this field will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals already working in hospice care or similar environments. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to discuss your clinical leadership experiences in detail. Be ready to share examples of how you've successfully mentored others or led initiatives, as these skills are crucial for the Admissions and Discharge Coordinator position.

✨Tip Number 4

Research Sue Ryder's values and mission. Tailoring your conversation during interviews to align with their commitment to high-quality end-of-life care will show that you're a good cultural fit for the organisation.

We think you need these skills to ace Admissions & Discharge Coordinator

Clinical Leadership Skills
Understanding of Palliative Care Needs
Problem-Solving Skills
Initiative and Independence
Teaching and Mentorship Abilities
Effective Verbal Communication
Effective Written Communication
Stakeholder Management
Project Management
Discharge Planning
Referral Review and Triage
Collaboration with Clinical Staff
Quality Indicator Review
Relationship Building

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the Admissions & Discharge Coordinator. Highlight your experience in palliative care and your ability to manage admissions and discharges effectively.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your clinical leadership skills, problem-solving abilities, and experience in mentoring and communication.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality end-of-life care. Discuss specific examples of how you've successfully managed similar roles or challenges in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional.

How to prepare for a job interview at Sue Ryder

✨Understand the Role

Make sure you thoroughly understand the responsibilities of an Admissions and Discharge Coordinator. Familiarise yourself with the key aspects of the role, such as managing admissions and discharges, working with clinical staff, and improving patient flow.

✨Showcase Your Experience

Be prepared to discuss your previous experience in palliative care or long-term conditions. Highlight specific examples where you've demonstrated clinical leadership, problem-solving skills, and effective communication, especially in challenging situations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your ability to respond to problems and implement solutions. Think of examples from your past where you had to act quickly and independently, and be ready to explain your thought process.

✨Emphasise Teamwork and Relationships

The role involves working closely with various stakeholders. Be ready to discuss how you've successfully built relationships in previous roles, and how you plan to foster collaboration between different teams in the hospice and community.

Admissions & Discharge Coordinator
Sue Ryder
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