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For Companies At a Glance
- Tasks: Assist customers and maintain a well-presented shop in a fast-paced environment.
- Company: Join Sue Ryder, a leading charity retailer making a real difference.
- Benefits: Earn £12.21 per hour, enjoy 27 days holiday, and staff discounts.
- Why this job: Be part of a team that supports people in need while gaining valuable experience.
- Qualifications: Customer service skills and basic IT knowledge are essential.
- Other info: Great opportunity for career growth and to make an impact in your community.
The predicted salary is between 12 - 16 £ per hour.
Location: 3 The Byron Centre, Hucknall NG15 7FS
Hours: 7.5 per week
Pay: £12.21 per hour + rewards & benefits
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding for the 2.7 million hours of expert medical, practical, bereavement, and emotional support we provide each year. We aim to help people approaching the end of life or living with grief access the support they need.
About you
Do you have excellent customer‑service skills and thrive in a busy, fast‑paced environment? We need a Shop Assistant who can help our Hucknall store create a well‑presented shop and deliver great service to customers.
Other responsibilities
- Help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels, and stock planning.
- Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
- Manage effective stock processes to keep the shop well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns to promote the brand and national fundraising initiatives.
Minimum Essential Criteria
- Customer Service Experience
- Cash Handling/Till work
- Basic IT skills (emails, instant messaging, video calls)
- Organisational Skills
- Lone working experience
Desirable Criteria
- High street retail, leisure or hospitality background
- KPI and target experience
- Team Player
- Merchandising/Stock rotation
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro‑rata if part‑time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme – £250 payment
- And lots more. Please visit our careers website for the full list.
Closing date: 19th January
Interview date: 27th January
Our Commitment to Equity, Diversity and Inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. As a Disability Confident Committed employer, we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. The shop entrance has a slight step and there is no disabled toilet. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to complete an application or participate fully in the interview process, please email recruitment@sueryder.org. For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion
Join us in creating a culture where everyone feels respected, valued, and able to thrive. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one‑size‑fits‑all approach to coping and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Weekend Shop Assistant employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Shop Assistant
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the store and chat with the staff. This shows you're genuinely interested and helps you understand what they're all about.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've handled busy situations or dealt with tricky customers. We love to see that you can keep your cool under pressure!
✨Tip Number 3
Be ready to talk about teamwork! Since you'll be working with others, highlight times when you've collaborated successfully. We want to know you can be a great team player in our Hucknall shop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about Sue Ryder and our mission before you even step into the interview.
We think you need these skills to ace Weekend Shop Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any experience you've got in busy environments, and share specific examples of how you've gone above and beyond for customers.
Tailor Your Application: Don’t just send a generic application our way. Take a moment to read through the job description and match your skills and experiences to what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Weekend Shop Assistant role.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our careers website. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Sue Ryder Care
✨Know the Brand
Before your interview, take some time to research Sue Ryder and understand their mission. Familiarise yourself with their services and how they support people in need. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service skills, think of specific examples from your past experiences where you provided outstanding service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Demonstrate Team Spirit
As a Shop Assistant, you'll be part of a team. Prepare to talk about your experience working in teams, how you contribute to a positive environment, and any instances where you helped a colleague. Highlighting your teamwork skills will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would manage stock processes, pricing, and merchandising. Being able to articulate your thought process on these topics will demonstrate your readiness for the role.
