At a Glance
- Tasks: Lead a charity shop, drive sales, and support community initiatives.
- Company: Join Sue Ryder, a leading charity retailer making a difference.
- Benefits: Enjoy 27 days holiday, staff discounts, and a pension scheme.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while developing your retail management skills.
- Qualifications: Retail management experience and strong customer service skills required.
The predicted salary is between 27000 - 27000 € per year.
Sue Ryder is one of the largest charity retailers in the UK, supporting people at the end of life and in grief through medical, practical, bereavement and emotional support. We run over 400 shops across the country, generating vital funds for hospice and community services.
Are you an experienced proactive shop manager with retail skills? Do you want to manage a charity store and contribute to Sue Ryder's mission? If so, join our team in Watton and help drive sales and support our charitable work.
Responsibilities- Use your skills and retail experience to drive business, increase sales and achieve targets.
- Lead your team to deliver excellent customer service to donors and customers.
- Work with the local community to generate sufficient donated stock.
- Recruit, train and retain a volunteer team, providing leadership and guidance.
- Set high merchandising and housekeeping standards, prioritising health and safety.
- Maintain effective stock processes, ensuring the shop is well merchandised with fresh, seasonal stock.
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.
- Manage stock processes through the Epos operation.
- Customer Service Experience
- People management experience (reviews/1:1/volunteer recruitment/team meetings)
- Experience with KPIs and targets
- Strong IT skills (admin, emails, instant messaging, video calls)
- Organisational skills
- Lone working experience
- High-street or charity retail managerial experience
- Health and safety knowledge
- Basic Microsoft Office skills or equivalent
- High-street retail, leisure or hospitality background
- Merchandising and stock rotation experience
- 27 days holiday rising to 33 days with length of service, plus bank holidays (pro-rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Additional benefits (full details on our careers website)
Our commitment to equity, diversity and inclusion: We recognise that a diverse workforce enables us to provide the best care and support. We are dedicated to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
As a Disability Confident employer, we offer interview opportunities to all disabled applicants who meet the minimum essential criteria. We provide inclusive recruitment practices, including sharing interview themes or questions in advance, remote interview options and accessibility support. For assistance with the application or interview process, please email recruitment@sueryder.org.
Shop Manager 6 Month FTC in Watton at Stone employer: Sue Ryder Care
Sue Ryder is an exceptional employer, offering a rewarding opportunity to manage a charity shop in the heart of Watton. With a strong commitment to employee growth, you will benefit from a competitive package that includes generous holiday allowances, a pension scheme, and staff discounts, all while making a meaningful impact in the community. Join a supportive team that values diversity and inclusion, ensuring you feel empowered and valued in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager 6 Month FTC in Watton at Stone
✨Tip Number 1
Get to know the company! Research Sue Ryder's mission and values. When you understand what they stand for, you can tailor your conversation during interviews to show how your experience aligns with their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend or in front of a mirror to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've driven sales or improved customer service in previous roles. This will demonstrate your proactive approach and commitment to making a difference.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Shop Manager 6 Month FTC in Watton at Stone
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting Sue Ryder's mission and how your experience aligns with our values.
Tailor Your CV:Make sure to customise your CV for this specific role. Highlight your retail management experience and any relevant skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sue Ryder Care
✨Know the Mission
Before your interview, take some time to understand Sue Ryder's mission and values. Familiarise yourself with their work in supporting people at the end of life and in grief. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their cause.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management experience in detail. Highlight specific examples where you've driven sales, managed a team, or improved customer service. Use metrics if possible, as this demonstrates your ability to meet KPIs and targets, which is crucial for the role.
✨Prepare for People Management Questions
Expect questions about your experience in recruiting, training, and leading a team. Think of examples that showcase your leadership style and how you've successfully managed volunteers or staff. This is your chance to demonstrate your people management skills and how you can inspire others.
✨Understand Stock Management
Since stock processes are key to the role, brush up on your knowledge of merchandising and stock rotation. Be prepared to discuss how you would maintain effective stock processes and ensure the shop is well merchandised. Showing that you have a solid plan for managing stock will set you apart.
