At a Glance
- Tasks: Lead a team, drive sales, and inspire community support for our charity shop.
- Company: Join Sue Ryder, a leading charity retailer making a real difference in people's lives.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work environment.
- Why this job: Make an impact while gaining valuable retail experience and leadership skills.
- Qualifications: Retail experience, team leadership skills, and a positive attitude are essential.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Overview
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people\’s homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country – with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
Shop Supervisor 6 months FTC at Sue Ryder Blackburn. 15 King Street, Blackburn, Lancs, BB2 2DH. 22.5 hours per week over 7 days. £12.36 per hour + rewards & benefits.
Responsibilities
- As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets.
- Help to lead a team to deliver great customer service to our donors and customers.
- Work with the local community to generate sufficient donated stock to drive sales.
- Help to recruit, train & retain a volunteer team, who\’ll look to you and the shop manager for leadership and guidance.
- Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
- Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
- Help to manage an effective stock process through the Epos operation.
Qualifications & Experience
As our new Shop Supervisor, you will have retail experience with the commercial awareness to deliver sales. You’ll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.
Benefits
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme – £250 payment
- Access to Employee support programme
- Enhanced maternity, paternity and adoption pay
- Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.
Additional information
Closing date: 30th September
Interview date: TBC
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org
https://www.sueryder.org/jobs/equity-diversity-inclusion
If you want more than just a job, we want you. Join the team and be there when it matters.
https://www.sueryder.org/jobs/why-work-for-sue-ryder
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
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Shop Supervisor 6 months FTC employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor 6 months FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sue Ryder. Understand their mission and values, and think about how your experience aligns with their goals. This will show them you’re genuinely interested and ready to contribute.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail and team leadership. Think about specific examples from your past experiences that highlight your skills in driving sales and managing a team. We want you to shine!
✨Tip Number 3
Show your passion for community engagement! Since Sue Ryder focuses on inspiring communities, be ready to discuss how you’ve previously worked with local groups or how you plan to generate donations. Your enthusiasm can make a big difference!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your professionalism. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Shop Supervisor 6 months FTC
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and helping others shine through. We want to see how your values align with Sue Ryder's mission to support those in need.
Tailor Your CV: Make sure to tailor your CV to highlight relevant retail experience and leadership skills. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can engage with our community and lead a team, so let us know what makes you unique!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sue Ryder Care
✨Know the Mission
Before your interview, take some time to understand Sue Ryder's mission and values. Familiarise yourself with their work in the community and how they support those facing end-of-life challenges. This will help you connect your answers to their goals during the interview.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've driven sales, led a team, or improved customer service. Use metrics if possible, as numbers can really make your achievements stand out!
✨Engage with the Community
Since community engagement is key for this role, think of ways you've previously worked with local communities or how you could generate donations. Bring ideas to the table that show your proactive approach to building relationships and driving stock donations.
✨Demonstrate Leadership Skills
As a Shop Supervisor, you'll be leading a team of volunteers. Prepare to share your leadership style and experiences. Discuss how you motivate others, handle conflicts, and ensure everyone feels valued and included in the team.